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Service bulletin SGI16-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10106143
Published by NHTSA2017-06-13
Manufacturer's numberSGI16-09
Manufacturer's date2016-02-10
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL

NHTSA's summary

PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Latches and locks, Door latch

Vehicles listed
LAND ROVER RANGE ROVER2016
LAND ROVER RANGE ROVER SPORT2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3870002020-07-02. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
20V3250002020-06-04. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
19V3920002019-05-24. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
19V3900002019-05-23. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
15V3850002015-06-17. LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
LTB00876NAS12021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle
SSM739722018-11-13. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM739722018-10-15. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
SSM739722018-09-17. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM732962017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
Q570 UPS0616-1BN2017-06-13. Service bulletin. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
SGI16-202017-06-09. Service bulletin. DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVER’S DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT (IAU) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.
SSM723912017-06-08. Service bulletin. "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."