Service bulletin SSM72391
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10105669 |
| Published by NHTSA | 2017-06-08 |
| Manufacturer's number | SSM72391 |
| Manufacturer's date | 2015-08-25 |
| NHTSA component | EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
NHTSA's summary
"NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Latches and locks, Door latch, Software
| LAND ROVER DISCOVERY SPORT | 2016 |
|---|---|
| LAND ROVER RANGE ROVER | 2015, 2016 |
| LAND ROVER RANGE ROVER SPORT | 2015, 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 20V387000 | 2020-07-02. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
|---|---|
| 20V325000 | 2020-06-04. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| 19V392000 | 2019-05-24. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| 19V390000 | 2019-05-23. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| 15V385000 | 2015-06-17. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM75814 | 2023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update |
|---|---|
| SSM76022 | 2023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated. |
| SSM76009 | 2023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
| SFCC_JUN2023_46 | 2023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
| SSM75855 | 2022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING |
| SSM75805 | 2022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD |
| SSM71360 | 2022-01-18. Service bulletin. Software Update. |
| SSM70258 | 2022-01-18. Service bulletin. Software Update. |
| LTB00876NAS1 | 2021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle |
| LTB00757NAS4 | 2021-12-13. Service bulletin. Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues |