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NHTSA recall 19V390000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number19V390000
Manufacturer's numberN336
ManufacturerJaguar Land Rover North America, LLC
Reported2019-05-23
Owners notified2019-12-06
ComponentLATCHES/LOCKS/LINKAGES:DOORS:LATCH
Units potentially affected28671
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2021 quarter 1
Filed with NHTSA2021-04-29
Vehicles in the campaign28671
Reported remedied19286 (67%)
Reported unreachable3488
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Range Rover and Range Rover Sport vehicles. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.

What can happen

The unlatched door may open while the vehicle is in motion, increasing the risk of injury or a crash.

The remedy

Land Rover will notify owners, and dealers will update the software, and inspect the KV latches, replacing them if necessary, free of charge. The recall began December 6, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N336.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2016 LAND ROVER RANGE ROVERBuilt 2015-10-01 to 2016-05-27.
2016 LAND ROVER RANGE ROVER SPORTBuilt 2015-10-01 to 2016-05-27.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EA18004

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EA18004Engineering analysis, opened 2018-07-02, closed 2019-10-17. Door latch failure. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
LTB00876NAS12021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle
SSM739722018-11-13. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM739722018-10-15. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
SSM739722018-09-17. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM732962017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SGI16-092017-06-13. Service bulletin. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
Q570 UPS0616-1BN2017-06-13. Service bulletin. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE
SGI16-202017-06-09. Service bulletin. DESCRIPTION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE PASSIVE ENTRY/PASSIVE UNLOCK AND KEYLESS START FEATURES MAY BE INOPERATIVE AND THE ENGINE WILL NOT START NORMALLY. WHEN THIS OCCURS, THE EMERGENCY KEY BLADE IS NEEDED TO UNLOCK THE DRIVER’S DOOR TO ENTER THE VEHICLE AND THE SMART KEY MUST THEN BE HELD NEXT TO THE IMMOBILIZER ANTENNA UNIT (IAU) AND THE ENGINE START/STOP SWITCH MUST BE PRESSED TO START THE ENGINE.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially