NHTSA recall 19V392000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V392000 |
| Manufacturer's number | N335 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Reported | 2019-05-24 |
| Owners notified | 2019-07-18 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Units potentially affected | 65385 |
| Report | Quarterly report 6, for 2020 quarter 4 |
|---|---|
| Filed with NHTSA | 2021-01-29 |
| Vehicles in the campaign | 65385 |
| Reported remedied | 29015 (44%) |
| Reported unreachable | 9778 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
What can happen
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
The remedy
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 LAND ROVER RANGE ROVER | Built 2012-05-09 to 2015-03-05. |
|---|---|
| 2014 LAND ROVER RANGE ROVER | Built 2012-05-09 to 2015-03-05. |
| 2015 LAND ROVER RANGE ROVER | Built 2012-05-09 to 2015-03-05. |
| 2016 LAND ROVER RANGE ROVER | Built 2012-05-09 to 2015-03-05. |
| 2014 LAND ROVER RANGE ROVER SPORT | Built 2012-05-09 to 2015-03-05. |
| 2015 LAND ROVER RANGE ROVER SPORT | Built 2012-05-09 to 2015-03-05. |
| 2016 LAND ROVER RANGE ROVER SPORT | Built 2012-05-09 to 2015-03-05. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as EA18004
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| EA18004 | Engineering analysis, opened 2018-07-02, closed 2019-10-17. Door latch failure. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| SSM76009 | 2023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
|---|---|
| SFCC_JUN2023_46 | 2023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
| SSM63857 | 2022-01-18. Service bulletin. All New Range Rover Drivers Door Lock Covers not fitted correctly A number of Dealers have repoorted that the Drivers Door Lock cover on the All New Range Rover has either come adrift after fitment or has shown signs of cracking again after fitment by the Dealer. |
| LTB00876NAS1 | 2021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle |
| SSM73972 | 2018-11-13. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. |
| SSM73972 | 2018-10-15. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. |
| SSM73972 | 2018-09-17. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open. |
| SSM73296 | 2017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED |
| SGI16-09 | 2017-06-13. Service bulletin. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE |
| Q570 UPS0616-1BN | 2017-06-13. Service bulletin. PASSIVE LOCK/UNLOCK AND VEHICLE START FUNCTIONS ARE INOPERATIVE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.