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Service bulletin SSM63857

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10206480
Published by NHTSA2022-01-18
Manufacturer's numberSSM63857
Manufacturer's date2013-03-07
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT

NHTSA's summary

All New Range Rover Drivers Door Lock Covers not fitted correctly A number of Dealers have repoorted that the Drivers Door Lock cover on the All New Range Rover has either come adrift after fitment or has shown signs of cracking again after fitment by the Dealer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Latches and locks, Door latch

Vehicles listed
LAND ROVER RANGE ROVER2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3870002020-07-02. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
19V3920002019-05-24. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
15V3850002015-06-17. LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM739722018-11-13. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM739722018-10-15. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
SSM739722018-09-17. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM732962017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM723332017-06-08. Service bulletin. "ISSUED AUGUST 2015. ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1. INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."
SSM723332017-06-07. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT ANY OF THE FOLLOWING VEHICLE SYMPTOMS: 1. INTERMITTENTLY THE REAR DOORS DO NOT LOCK WHEN THE REMOTE PLIP BUTTON IS PRESSED. 2. DRIVERS SEAT SWITCHPACK INOPERATIVE 3. REAR DOORS SHOW OPEN ON THE INSTRUMENT CLUSTER WHEN THEY ARE FULLY CLOSED. 4. REMOTE CENTRAL LOCKING INOPERATIVE. 5. WINDOW SWITCHPACK INOPERATIVE. 6. INTERIOR COMPARTMENT LIGHTS ILLUMINATED, WHEN NOT REQUIRED. CAUSE: POSSIBLE POOR EARTH CONNECTION AT GROUND POINT G3D375 (SEE ATTACHMENT)."
SSM722412017-06-07. Service bulletin. "ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR."
SSM722902017-06-07. Service bulletin. "ISSUE L405 RANGE ROVER AND L494 RANGE ROVER SPORT CUSTOMERS MAY REPORT A ‘CREAK’ OR ‘SQUEAK’ FROM EITHER OF THE FRONT OR REAR DOORS CAUSE POSSIBLE CAUSES COULD BE :- •OBSTRUCTION WITHIN DOOR APERTURE OR DOOR LATCH •INCORRECT DOOR STRIKER- ALIGNMENT/ADJUSTMENT •DOOR FRAME SEAL COATING •WORN/DAMAGED DOOR FRAME SEAL(S) •WORN/DAMAGED DOOR APERTURE SEAL(S) •PAINT WEAR"