Service bulletin 18-001-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10062989
Published by NHTSA	2016-04-26
Manufacturer's number	18-001-14
Manufacturer's date	2014-01-16
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
RAM 1500	2013
RAM 2500	2013
RAM 3500	2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V821000	2017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
13V610000	2013-12-06. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S1709000010	2023-01-09. Service bulletin. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
V51	2022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
18-017-13	2022-07-18. Service bulletin. This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P26AB-Engine Coolant Bypass Valve Stuck
18-017-13	2021-03-15. Service bulletin. This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P26AB-Engine Coolant Bypass Valve Stuck
V51	2020-01-21. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
68211004A	2018-11-26. Service bulletin. Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
18-004-15	2018-11-19. Service bulletin. Flash: PCM System Improvements For Hard Controlled Stops This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a less than desired idle speed after performing a hard braking maneuver .
21-013-15	2018-09-24. Service bulletin. Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission (sales code DF2) ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion (rolling garage shift). ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Engine flare during 2-1 tip in downshift. ? Less than desired shift quality during 6-5, 5-4 coasting downshifts. ? Delayed downshifts in Tow/Haul mode while driving down grades. ? Less than desired transmission shift performance when transitioning from low traction surface to high traction surfaces. (i.e. ice covered road to clear pavement). ? Harsh 2-1 downshift. ? Less than desired shift points during light pedal and Wide Open Throttle (WOT) operation or while in Tow/Haul and engine brake modes. ? Delayed engagement when shifting from neutral to drive, neutral to reverse, or park to reverse (garage shifts). ? Audible squawk noise on 4-3 downshift. ? Poor vehicle acceleration in first gear with vehicle fully loaded. ? Malfunction Indicator Lamp (MIL) illumination with no defect found for Diagnostic Trouble Code (DTC) P253D - PTO Sense Circuit High. AS66RC automatic transmission (sales code DF3) ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion (rolling garage shift) ? Engine flare during 2-1 tip in downshift. ? Less than desired shift quality during 6-5, 5-4 coasting downshifts.
21-012-14 REV. A	2018-06-18. Service bulletin. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
18-077-14	2018-06-11. Service bulletin. Flash: 3.6L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Code has been set: P0607 - ECU Internal Performance P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. Scan tool improved accuracy on mode 6, cylinder imbalance.