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Service bulletin 18-077-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139917
Published by NHTSA2018-06-11
Manufacturer's number18-077-14
Manufacturer's date2014-12-20
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

Flash: 3.6L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Code has been set: P0607 - ECU Internal Performance P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. Scan tool improved accuracy on mode 6, cylinder imbalance.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Trouble codes named

P0607, P2096, P2097, P2098, P2099

Vehicles listed
RAM 15002013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V8210002017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
13V6100002013-12-06. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S17090000102023-01-09. Service bulletin. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
V512022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
08-008-142022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-008-14 REV. B2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
18-017-132022-07-18. Service bulletin. This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P26AB-Engine Coolant Bypass Valve Stuck
08-026-132022-07-18. Service bulletin. This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down
08-034-132021-03-15. Service bulletin. RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the SMART TOUCH 3 AM/FM/SAT/BT/VOICE and the SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE Radio's. A customer may experience, one or more of the following conditions: No audio for incoming calls. Voice commands not available or acknowledged by the system.
18-017-132021-03-15. Service bulletin. This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P26AB-Engine Coolant Bypass Valve Stuck
V512020-01-21. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
08-103-152018-12-17. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho