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Service bulletin PB-10037A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10038759
Published by NHTSA2011-06-27
Manufacturer's numberPB-10037A
Manufacturer's date2011-04-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

GM: ONSTAR IS MAKING INCOMPLETE CALLS WITHOUT THE DRIVER KNOWING. WHEN HAVE A DATA CONNECTION. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
BUICK ALLURE2006
BUICK ALLURE2008
BUICK ENCLAVE2008, 2009
BUICK LACROSSE2005, 2006
BUICK LACROSSE2008
BUICK LESABRE2003
BUICK LESABRE2005
BUICK LUCERNE2006, 2007, 2008
BUICK RENDEZVOUS2004, 2005, 2006
BUICK TERRAZA2005
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008
CADILLAC DEVILLE2004, 2005
CADILLAC DTS2006, 2007, 2008
CADILLAC ESCALADE2004
CADILLAC ESCALADE2007
CADILLAC ESCALADE ESV2005 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2005
CADILLAC SRX2008
CADILLAC STS2005, 2006
CADILLAC STS2008
CHEVROLET AVALANCHE2005, 2006, 2007, 2008
CHEVROLET COBALT2008, 2009
CHEVROLET COLORADO2005
CHEVROLET COLORADO2008, 2009
CHEVROLET CORVETTE2005
CHEVROLET CORVETTE2007, 2008
CHEVROLET EQUINOX2006, 2007, 2008
CHEVROLET HHR2006
CHEVROLET HHR2008
CHEVROLET IMPALA2002
CHEVROLET IMPALA2004, 2005, 2006, 2007, 2008
CHEVROLET MALIBU2005
CHEVROLET MALIBU2008, 2009
CHEVROLET MONTE CARLO2006
CHEVROLET SILVERADO2003, 2004, 2005, 2006, 2007, 2008, 2009
CHEVROLET SUBURBAN2003, 2004, 2005, 2006, 2007, 2008
CHEVROLET TAHOE2005, 2006, 2007, 2008
CHEVROLET TRAILBLAZER2005, 2006, 2007, 2008
CHEVROLET UPLANDER2005, 2006
CHEVROLET UPLANDER2008, 2009
GMC ACADIA2007, 2008, 2009
GMC CANYON2007
GMC ENVOY2006, 2007, 2008
GMC ENVOY XL2003 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA2003
GMC SIERRA2005, 2006, 2007, 2008, 2009
GMC YUKON2004, 2005, 2006, 2007, 2008
GMC YUKON XL2003
GMC YUKON XL2005, 2006, 2007, 2008
HUMMER H22006
HUMMER H22008
HUMMER H32006, 2007, 2008
OLDSMOBILE SILHOUETTE2003
PONTIAC G32009
PONTIAC G52008, 2009
PONTIAC G62006
PONTIAC G62008
PONTIAC G82008, 2009
PONTIAC GRAND PRIX2005, 2006, 2007, 2008
PONTIAC MONTANA2005
PONTIAC MONTANA2007
PONTIAC MONTANA2009
PONTIAC SOLSTICE2007, 2008
PONTIAC TORRENT2008
PONTIAC VIBE2006
SATURN AURA2007, 2008
SATURN ION2005, 2006, 2007
SATURN OUTLOOK2007, 2008
SATURN SKY2007, 2008
SATURN VUE2006, 2007, 2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20154222015-09-24. Electrical
20142842014-07-03. Electrical
20142792014-07-03. Electrical
20142772014-07-03. Electrical
14V4000002014-07-03. ELECTRICAL SYSTEM:IGNITION
20142732014-07-02. Electrical
14V4070002014-07-02. ELECTRICAL SYSTEM
14V3940002014-07-02. ELECTRICAL SYSTEM:IGNITION
20142462014-06-23. Electrical
14V3550002014-06-23. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PIC5650L2024-09-06. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
09-06-04-026Y2024-09-05. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
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PIT6134A2024-08-13. Service bulletin. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
PIP5569B2024-08-13. Service bulletin. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT5195H2024-08-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
24-NA-0982024-06-25. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
13-08-116-001J2024-05-16. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.