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Service bulletin 24-NA-098

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11002312
Published by NHTSA2024-06-25
Manufacturer's number24-NA-098
Manufacturer's date2024-06-06
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BUICK ALLURE2006, 2007, 2008, 2009
BUICK CASCADA2016, 2017, 2018, 2019
BUICK CENTURY2000, 2001, 2002, 2003, 2004, 2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023 to 2025
BUICK ENCORE GX2020, 2021, 2022, 2023, 2024
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK ENVISTA2024, 2025
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2000, 2001, 2002, 2003, 2004, 2005
BUICK LESABRE2006
BUICK LESABRE2013
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2000, 2001, 2002, 2003, 2004, 2005
BUICK RAINIER2003
BUICK RAINIER2004, 2005, 2006, 2007
BUICK REGAL2000, 2001, 2002, 2003, 2004
BUICK REGAL2005
BUICK REGAL2008 to 2010
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK RENDEZVOUS2000
BUICK RENDEZVOUS2001, 2002, 2003, 2004, 2005, 2006, 2007
BUICK RIVIERA2000
BUICK SKYLARK2000
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CATERA2000, 2001
CADILLAC CATERA2002 to 2003
CADILLAC CT42020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT52020, 2021, 2022, 2023, 2024, 2025
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DEVILLE2000, 2001, 2002, 2003, 2004, 2005
CADILLAC DTS2004 to 2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC DTS2012
CADILLAC ELDORADO2000, 2001, 2002
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC ESCALADE ESV2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC LYRIQ2023, 2024
CADILLAC LYRIQ EV2023 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SEVILLE2000, 2001, 2002, 2003, 2004
CADILLAC SLS2000
CADILLAC SLS2002
CADILLAC SLS2004
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2000 to 2004
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2003, 2004, 2005, 2006, 2007, 2008, 2009
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023, 2024
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC XT62020, 2021, 2022, 2023, 2024
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 35002014 to 2015
CHEVROLET 4500HD2023
CHEVROLET 5500HD2023
CHEVROLET 65002019
CHEVROLET 6500HD2023
CHEVROLET ALERO EXPORT2000 to 2002
CHEVROLET ASTRO2000 to 2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002002, 2003, 2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET B SERIES2001
CHEVROLET B72001, 2002
CHEVROLET BEAUVILLE2000
CHEVROLET BERETTA2002
CHEVROLET BLAZER2000, 2001, 2002, 2003, 2004, 2005
CHEVROLET BLAZER2006 to 2009
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET BLAZER EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET BOLT EV2024
CHEVROLET C SERIES2004 to 2009
CHEVROLET C102000 to 2001
CHEVROLET C45002004 to 2010
CHEVROLET C4500 NA2008
CHEVROLET C55002004 to 2008
CHEVROLET C65002001
CHEVROLET C65002006 to 2007
CHEVROLET C65002009
CHEVROLET C75002001
CHEVROLET C75002006
CHEVROLET CAMARO2000, 2001, 2002
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CAPRICE2003 to 2004
CHEVROLET CAPRICE2011 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2008 to 2018
CHEVROLET CAPTIVA SPORT2009
CHEVROLET CAPTIVA SPORT2010, 2011, 2012, 2013, 2014
CHEVROLET CAVALIER2000, 2001, 2002, 2003, 2004, 2005
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEVY VAN2000 to 2001
CHEVROLET CHEVY VAN2003
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET CLASSIC2004 to 2006
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COBALT SS2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET CONVENTIONAL2001
CHEVROLET CORVETTE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET CORVETTE E-RAY2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE Z062005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CORVETTE ZR12009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET DENALI2000 to 2006
CHEVROLET ENVOY2000 to 2002
CHEVROLET EPICA2005
CHEVROLET EQUINOX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CHEVROLET EQUINOX EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPLORER2000
CHEVROLET EXPLORER2002
CHEVROLET EXPRESS2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002009 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G SERIES2000 to 2003
CHEVROLET G VAN2000 to 2002
CHEVROLET G VAN BUS2000 to 2011
CHEVROLET G15002003 to 2008
CHEVROLET G252000 to 2002
CHEVROLET G25002003 to 2005
CHEVROLET G302001 to 2002
CHEVROLET G352000 to 2002
CHEVROLET G35002003 to 2005
CHEVROLET G35002008
CHEVROLET G45002018
CHEVROLET H SERIES2001
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET IMPALA (GMX 211)2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET INCOMPLETE/CUTAWAY C32000 to 2005
CHEVROLET JIMMY2000 to 2002
CHEVROLET L SERIES2000 to 2002
CHEVROLET L VAN2000 to 2002
CHEVROLET LUMINA2000, 2001
CHEVROLET LUMINA2002
CHEVROLET LUMINA2008
CHEVROLET LUMINA2014
CHEVROLET LUMINA APV2000, 2001 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET M SERIES2000 to 2002
CHEVROLET M VAN2000 to 2002
CHEVROLET M/L2000 to 2002
CHEVROLET M/L VAN2000
CHEVROLET MALIBU2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET MALIBU CLASSIC2000, 2001, 2002, 2003 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU CLASSIC2004, 2005
CHEVROLET MALIBU CLASSIC2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU MAXX2004, 2005, 2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET METRO2000, 2001
CHEVROLET MONTE CARLO2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007
CHEVROLET MONTE CARLO2008
CHEVROLET MONTE CARLO2010
CHEVROLET MOTOR HOME2000

And 244 more lines, in the JSON.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V3200002024-05-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING
21V4210002021-06-10. AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
20V4890002020-08-18. ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:TRUNK LID
20V4610002020-08-06. ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
20194632019-09-19. Electrical
20165972016-11-29. Electrical
20163502016-07-07. Electrical
16V5170002016-07-07. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N242468490-022026-05-28. Service campaign. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary.
25-NA-1192025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.