Transport Canada recall 2025550
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2025550 |
| Manufacturer's number | 25SA8 |
| Reported | 2025-10-11 |
| Component | Visual System |
| Notification type | Safety Mfr |
| Units potentially affected | 20937 |
What is wrong
Issue:
On certain trucks, a software problem could cause the rearview camera image not to display correctly.
Note: This recall only affects vehicles equipped with a 360-degree camera system.
Safety Risk:
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your truck to a dealership to update the image processing module (IPMB) software.
| 2020 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
|---|---|
| 2021 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
| 2022 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
| 2020 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2021 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2022 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2020 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
| 2021 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
| 2022 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SYNC-25.2.0.16.1 SD | 2026-03-03. Over-the-air update. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space." |
|---|---|
| SYNC-25.1.7.10.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SSM 54137 | 2025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
| SSM 51829 | 2023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS. |
| SSM 51265 | 2023-01-06. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization. |
| SSM 51108 | 2022-10-03. Service bulletin. Some 2022 F-Super Duty vehicles equipped with SYNC4 and a 12.3 inch center display screen may exhibit a condition where the air conditioning (A/C) compressor will not engage while attempting to defog the windows, ambient air temperatures are between 60°F (15°C) and 72°F (22°C), and humidity is high. This may be due to the software in the heating, ventilation, and air conditioning (HVAC) control module. To correct the condition, reprogram the HVAC module using the latest software version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18C612 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2349 | 2022-09-23. Service bulletin. This article supersedes TSB 22-2095 to update the vehicles affected. Some 2021-2022 F-150 and F-Super Duty vehicles equipped with a B and O audio system may exhibit the rear window glass sliding panel rattling when in the open position and music is playing. This may be due to a low amount of seal extrusion pressure provided by the rear window glass sliding rail and/or the rear window glass sliding panel defroster wire harness vibrating between the two panels of glass. To correct the condition, follow the Service Procedure to install the rear window glass sliding panel service kit. |
| SSM 50937 | 2022-07-20. Service bulletin. Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures |
| TSB 21-2292 | 2021-09-30. Service bulletin. Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets |
| SSM 48490 | 2020-02-04. Service bulletin. Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.