NHTSA recall 20V403000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V403000 |
| Manufacturer's number | SR-20-004 |
| Manufacturer | Mitsubishi Motors North America, Inc. |
| Reported | 2020-07-13 |
| Owners notified | 2020-09-01 |
| Component | SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY |
| Units potentially affected | 177000 |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-30 |
| Vehicles in the campaign | 177000 |
| Reported remedied | 96275 (54%) |
| Reported unreachable | 7318 |
| Reported removed | 3439 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
What can happen
An unrestrained occupant has an increased risk of injury in the event of a crash.
The remedy
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2014 MITSUBISHI OUTLANDER | |
|---|---|
| 2015 MITSUBISHI OUTLANDER | |
| 2016 MITSUBISHI OUTLANDER | |
| 2017 MITSUBISHI OUTLANDER | |
| 2018 MITSUBISHI OUTLANDER | |
| 2019 MITSUBISHI OUTLANDER | |
| 2018 MITSUBISHI OUTLANDER PHEV | Listed as a series or trim of this model. |
| 2019 MITSUBISHI OUTLANDER PHEV | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TECH TALK 289 | 2025-12-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications. |
|---|---|
| TSB-21-52A-002 | 2021-11-06. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary. |
| TIN-20-SR-004 | 2020-11-02. Service bulletin. This Technical Information Notice was sent informing dealers a recall campaign will be released today due to the seat belt buckle design on the second row seat. |
| TIN-20-SR-004 | 2020-10-05. Service bulletin. Technical Information Notification to Dealerships of SR-20-004 Recall TSB publication. |
| SR-20-004 | 2020-10-05. Service bulletin. This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed). Due to seat arrangement of the second row seat back, if the owner's manual is not properly followed when folding the second row seat back down, the center seat belt buckle may interfere with the right hand side seat belt buckle. As a result, the cover of the right hand side seat belt buckle may come off causing the buckle latch to become inoperable and unable to engage the seat belt tongue. |
| Customer Letter | 2020-07-20. Service bulletin. This Letter was sent to customers informing them of launch of Recall SR-20-002, and also providing customers instruction on how to obtain repairs. |
| SR-20-002REV | 2020-07-20. Service bulletin. This Safety Recall Bulletin supersedes Bulletin SR-20-002 to clarify Seat Belt Anchor Inspection Procedure photos. This Safety Recall Bulletin provides instructions for inspecting the 2nd-row RH-side (passenger side) seat belt shoulder anchor. If necessary, the seat belt will be replaced. |
| SR-20-002 | 2020-06-22. Service bulletin. This Technical Service Bulletin for Safety Recall SR-20-002 was sent to dealers informing them of the recall being released for the Seat Belt guide being installed improperly. This notice stops sale of the affected vehicles until they are inspected and cleared. The Service Bulletin demonstrates how to repair the defect and complete the recall. |
| ATIN-20-SR-002-A | 2020-06-22. Service bulletin. This Advanced Technical Information Notice was sent to dealers informing them of the upcoming recall being released for the Seat Belt guide being installed improperly. This notice stops sale of the affected vehicles until they are inspected and cleared. |
| TSB-19-52A-005 | 2020-01-13. Service bulletin. This is a Technical Service Bulletin (TSB) that was sent to dealers to inform them that customers may report that the second row right side seat belt buckle cover has come off, and in some instances, may prevent the second row right side seat belt tongue from latching into the buckle when the internal buckle components have fallen off. This TSB instructs dealers to replace the second row right side seat belt buckle with a new part, which has been shortened by 14 mm to prevent the center seat belt buckle from covering the right side seat belt buckle, and install the countermeasure second row center seat belt buckle. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.