Service bulletin SR-20-002REV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10177372
Published by NHTSA	2020-07-20
Manufacturer's number	SR-20-002REV
Manufacturer's date	2020-06-04
NHTSA component	SEAT BELTS

NHTSA's summary

This Safety Recall Bulletin supersedes Bulletin SR-20-002 to clarify Seat Belt Anchor Inspection Procedure photos. This Safety Recall Bulletin provides instructions for inspecting the 2nd-row RH-side (passenger side) seat belt shoulder anchor. If necessary, the seat belt will be replaced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
MITSUBISHI OUTLANDER	2019, 2020
MITSUBISHI OUTLANDER PHEV	2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2020317	2020-07-14. Seats And Restraints
20V403000	2020-07-13. SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
20V280000	2020-05-18. SEAT BELTS:REAR/OTHER
2020215	2020-05-15. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TECH TALK 289	2025-12-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-21-52A-002	2021-11-06. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
TIN-20-SR-004	2020-11-02. Service bulletin. This Technical Information Notice was sent informing dealers a recall campaign will be released today due to the seat belt buckle design on the second row seat.
TIN-20-SR-004	2020-10-05. Service bulletin. Technical Information Notification to Dealerships of SR-20-004 Recall TSB publication.
SR-20-004	2020-10-05. Service bulletin. This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed). Due to seat arrangement of the second row seat back, if the owner's manual is not properly followed when folding the second row seat back down, the center seat belt buckle may interfere with the right hand side seat belt buckle. As a result, the cover of the right hand side seat belt buckle may come off causing the buckle latch to become inoperable and unable to engage the seat belt tongue.
Customer Letter	2020-07-20. Service bulletin. This Letter was sent to customers informing them of launch of Recall SR-20-002, and also providing customers instruction on how to obtain repairs.
SR-20-002	2020-06-22. Service bulletin. This Technical Service Bulletin for Safety Recall SR-20-002 was sent to dealers informing them of the recall being released for the Seat Belt guide being installed improperly. This notice stops sale of the affected vehicles until they are inspected and cleared. The Service Bulletin demonstrates how to repair the defect and complete the recall.
ATIN-20-SR-002-A	2020-06-22. Service bulletin. This Advanced Technical Information Notice was sent to dealers informing them of the upcoming recall being released for the Seat Belt guide being installed improperly. This notice stops sale of the affected vehicles until they are inspected and cleared.
TSB-19-52A-005	2020-01-13. Service bulletin. This is a Technical Service Bulletin (TSB) that was sent to dealers to inform them that customers may report that the second row right side seat belt buckle cover has come off, and in some instances, may prevent the second row right side seat belt tongue from latching into the buckle when the internal buckle components have fallen off. This TSB instructs dealers to replace the second row right side seat belt buckle with a new part, which has been shortened by 14 mm to prevent the center seat belt buckle from covering the right side seat belt buckle, and install the countermeasure second row center seat belt buckle.
TSB1952B005	2019-04-22. Service bulletin. This is a Technical Service Bulletin sent to dealers. This bulletin updates the Supplemental Restraint System (SRS) section of the affected Service Manuals to update diagnostics for ETACS-ECU CAN timeout diagnostics with DTC U0141.