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Service bulletin Customer Letter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177374
Published by NHTSA2020-07-20
Manufacturer's numberCustomer Letter
Manufacturer's date2020-06-10
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEAT BELTS:REAR/OTHER

NHTSA's summary

This Letter was sent to customers informing them of launch of Recall SR-20-002, and also providing customers instruction on how to obtain repairs.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals, Seat belts

Vehicles listed
MITSUBISHI OUTLANDER2019, 2020
MITSUBISHI OUTLANDER PHEV2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245542024-09-19. Label
20203172020-07-14. Seats And Restraints
20V4030002020-07-13. SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
20V2800002020-05-18. SEAT BELTS:REAR/OTHER
20202152020-05-15. Seats And Restraints
18V5910002018-09-05. EQUIPMENT:OTHER:LABELS; WHEELS:RIM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TECH TALK 2892025-12-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-24-17-0012024-04-04. Service bulletin. Service Manual Revision - This Technical Service Bulletin provides the addition of the Steering Wheel Switch Light Lens disassembly and assembly procedure in the applicable Service Manual sections.
DEALER LETTER2023-08-04. Service bulletin. This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
DEALER LETTER2023-06-07. Service bulletin. This is a dealer letter sent to dealers informing them of the annual distribution of Electric Vehicle (EV) insulated gloves.
TSB-23-00-0012023-05-04. Service bulletin. This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
DEALER LETTER2023-05-04. Service bulletin. This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
TSB-23-33-0012023-02-07. Service bulletin. This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision)
TECH TALK 2712023-01-06. Service bulletin. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TIN-220082022-05-09. Service bulletin. This Technical Information Notice was sent to dealers to inform them Audio Manuals are now available electronically on MDL beginning with Model Year 2020. As new Model Year manuals become available, they too will be added.
TSB-22-42A-0012022-04-08. Service bulletin. This Technical Service Bulletin was sent to dealers informing them if customers report a condition where the Driver's Side Window Switch becomes inoperable during certain conditions when using the one touch function to open/close the window to replace the switch with a new countermeasure part.