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Service bulletin SR-20-004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10180767
Published by NHTSA2020-10-05
Manufacturer's numberSR-20-004
Manufacturer's date2020-09-01
NHTSA componentSEATS; SEAT BELTS

NHTSA's summary

This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed). Due to seat arrangement of the second row seat back, if the owner's manual is not properly followed when folding the second row seat back down, the center seat belt buckle may interfere with the right hand side seat belt buckle. As a result, the cover of the right hand side seat belt buckle may come off causing the buckle latch to become inoperable and unable to engage the seat belt tongue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts, Seats

Vehicles listed
MITSUBISHI OUTLANDER2014, 2015, 2016, 2017, 2018, 2019
MITSUBISHI OUTLANDER PHEV2018, 2019 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203172020-07-14. Seats And Restraints
20V4030002020-07-13. SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
20V2800002020-05-18. SEAT BELTS:REAR/OTHER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TECH TALK 2892025-12-06. Other. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-21-52A-002RE2023-04-07. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
TECH TALK 2702022-11-08. Service bulletin. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-22-52A-0032022-03-08. Service bulletin. This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.
TSB-22-52A-001RE2022-02-08. Service bulletin. This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
TSB-21-52A-0022021-11-06. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
TSB-20-52A-0022020-11-06. Service bulletin. This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad.
TIN-20-SR-0042020-11-02. Service bulletin. This Technical Information Notice was sent informing dealers a recall campaign will be released today due to the seat belt buckle design on the second row seat.
TIN-20-SR-0042020-10-05. Service bulletin. Technical Information Notification to Dealerships of SR-20-004 Recall TSB publication.
Customer Letter2020-07-20. Service bulletin. This Letter was sent to customers informing them of launch of Recall SR-20-002, and also providing customers instruction on how to obtain repairs.