Service bulletin TSB-20-52A-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10182303
Published by NHTSA	2020-11-06
Manufacturer's number	TSB-20-52A-002
Manufacturer's date	2020-10-14
NHTSA component	SEATS

NHTSA's summary

This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
MITSUBISHI OUTLANDER	2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
MITSUBISHI OUTLANDER PHEV	2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2020317	2020-07-14. Seats And Restraints
2020215	2020-05-15. Seats And Restraints
08V094000	2008-02-28. SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB-21-52A-002RE	2023-04-07. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
TECH TALK 270	2022-11-08. Service bulletin. Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-22-52A-003	2022-03-08. Service bulletin. This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.
TSB-22-52A-001RE	2022-02-08. Service bulletin. This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
TSB-21-52A-002	2021-11-06. Service bulletin. This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
TIN-20-SR-004	2020-10-05. Service bulletin. Technical Information Notification to Dealerships of SR-20-004 Recall TSB publication.
SR-20-004	2020-10-05. Service bulletin. This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed). Due to seat arrangement of the second row seat back, if the owner's manual is not properly followed when folding the second row seat back down, the center seat belt buckle may interfere with the right hand side seat belt buckle. As a result, the cover of the right hand side seat belt buckle may come off causing the buckle latch to become inoperable and unable to engage the seat belt tongue.
TT217	2020-01-24. Service bulletin. This is a service newsletter (Tech Talk) that was sent out to dealers.
TSB-19-52A-006	2020-01-13. Service bulletin. This is a TSB that was sent to dealers to inform them that due to stress applied intensively onto the left and right rear end portion of the seat cushion by a passenger, the cushion may sink down and rub against the edges of the metal seat frame. This in turn may cause the damaged urethane material to turn to powder and fall on the floor carpet. This TSB provides a repair procedure to replace the damaged seat cushion pad, and apply tape on the frame to help prevent future damage.
TSB-19-52A-004	2019-11-18. Service bulletin. This is a revised Technical Service Bulletin (TSB) that was sent to dealers, to inform them that this TSB supersedes TSB-17-52A-003, to add Outlander PHEV and additional model years for Outlander and Outlander Sport, and to update parts and procedures to help resolve the power seat movement.