NHTSA recall 20V374000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V374000 |
| Manufacturer's number | W52 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2020-06-25 |
| Owners notified | 2020-07-16 |
| Component | AIR BAGS |
| Units potentially affected | 114 |
| Part numbers | 68398972AC, 68398971AC, 68311110AJ, 68311111AJ |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-21 |
| Vehicles in the campaign | 114 |
| Reported remedied | 103 (90%) |
| Reported unreachable | 1 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
What can happen
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
The remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2020 RAM 1500 | |
|---|---|
| 2020 RAM PROMASTER |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2623000057 | 2026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive. |
|---|---|
| S2623000057 | 2026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive. |
| S2323000008 | 2023-02-13. Service bulletin. Buzz Squeak Or Rattle Noise From Left Side Driver Door Area. |
| S2123000059 | 2023-01-17. Service bulletin. Water Leak At Headliner Near Driver Microphone |
| 2301921 | 2023-01-17. Service bulletin. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault. |
| 0800720 | 2023-01-09. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAQ Only). Active call not transferred to vehicle Bluetooth®(UAQ Only). Voice Recognition (VR) not understanding commands to switch sources (UAQ Only). Bluetooth phonebook not available (UAQ Only). "Setting" button removed after ignition cycle (UAQ Only). Coolant temperature value incorrect (UAQ Only). Blank display screen at start up. |
| S2123000059 | 2023-01-09. Service bulletin. Water Leak At Headliner Near Driver Microphone |
| S1625000005 | 2022-10-17. Service bulletin. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown. |
| 2301921 | 2022-10-17. Service bulletin. Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault. |
| 0800720 | 2022-09-26. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAQ Only). Active call not transferred to vehicle Bluetooth®(UAQ Only). Voice Recognition (VR) not understanding commands to switch sources (UAQ Only). Bluetooth phonebook not available (UAQ Only). "Setting" button removed after ignition cycle (UAQ Only). Coolant temperature value incorrect (UAQ Only). Blank display screen at start up. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.