Service bulletin 2301921

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10230116
Published by NHTSA	2023-01-17
Manufacturer's number	2301921
Manufacturer's date	2021-05-14
NHTSA component	POWER TRAIN; AIR BAGS

NHTSA's summary

Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Transmission and driveline

Vehicles listed
RAM 1500	2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2025613	2025-11-06. Airbag
25V765000	2025-11-06. STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
25V298000	2025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
23V265000	2023-04-13. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2021722	2021-11-24. Airbag
21V925000	2021-11-24. AIR BAGS:SIDE/WINDOW:CURTAIN
2021511	2021-08-12. Airbag
21V632000	2021-08-12. AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR; AIR BAGS:SIDE/WINDOW:CURTAIN
2020401	2020-08-28. Powertrain
20V374000	2020-06-25. AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2623000057	2026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
S2623000057	2026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
S2621000004	2026-10-07. Service bulletin. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
21-056-26	2026-07-18. Service bulletin. Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell). ● During a 2 - 3 transmission upshift, the engine is hitting rev limit. ● Hesitation feel during a pedal tip in, while engine is warming up below 1 °C (30 °F) ambient temp. This bulletin involves reprogramming the TCM with the latest available software.
S2621000003 REV.A	2026-03-18. Service bulletin. The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S2621000003	2026-03-05. Service bulletin. Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
03-008-25	2025-09-24. Service bulletin. Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
9100627	2025-07-23. Service bulletin. To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
21-029-25 REV. A	2025-07-09. Service bulletin. 8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: ● Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
21-009-25 REV. C	2025-07-09. Service bulletin. 850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: ● Transmission slips when shifting. ● Vehicle will not move in reverse. ● Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.