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Service bulletin 2301921

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10223492
Published by NHTSA2022-10-17
Manufacturer's number2301921
Manufacturer's date2021-05-14
NHTSA componentSTRUCTURE:BODY:STEP/LADDER; AIR BAGS; POWER TRAIN

NHTSA's summary

Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Body and frame, Transmission and driveline

Vehicles listed
RAM 15002020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20256132025-11-06. Airbag
25V7650002025-11-06. STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
23V2650002023-04-13. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20226992022-12-08. Structure
22V9040002022-12-08. STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
20217222021-11-24. Airbag
21V9250002021-11-24. AIR BAGS:SIDE/WINDOW:CURTAIN
20215112021-08-12. Airbag
21V6320002021-08-12. AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR; AIR BAGS:SIDE/WINDOW:CURTAIN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26230000572026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
S26230000572026-10-16. Service bulletin. After Recent Service, A Replacement Occupant Classification Module (OCM) Is Non-Responsive.
S26210000042026-10-07. Service bulletin. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
21-056-262026-07-18. Service bulletin. Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell).** ● During a 2 - 3 transmission upshift, the engine is hitting rev limit. ● Hesitation feel during a pedal tip in, while engine is warming up below 1 °C (30 °F) ambient temp. This bulletin involves reprogramming the TCM with the latest available software.
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP
S2208000045 REV.D2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
23-007-26 REV. A2026-06-18. Service bulletin. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.