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Service bulletin 0800720

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10229338
Published by NHTSA2023-01-09
Manufacturer's number0800720
Manufacturer's date2020-07-17
NHTSA componentELECTRICAL SYSTEM; AIR BAGS; BACK OVER PREVENTION; PARKING BRAKE

NHTSA's summary

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAQ Only). Active call not transferred to vehicle Bluetooth®(UAQ Only). Voice Recognition (VR) not understanding commands to switch sources (UAQ Only). Bluetooth phonebook not available (UAQ Only). "Setting" button removed after ignition cycle (UAQ Only). Coolant temperature value incorrect (UAQ Only). Blank display screen at start up.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Brakes, Driver assistance, Electrical system, Backup camera, Parking brake

Vehicles listed
DODGE DURANGO2020
RAM 15002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V6380002022-08-25. BACK OVER PREVENTION:DISPLAY FUNCTION
20V1910002020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
96C Combo2025-09-24. Service campaign. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
09001242024-03-18. Service bulletin. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
08045232024-01-02. Service bulletin. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
S20250000012024-01-02. Service bulletin. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
90033572024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
09019232023-12-18. Service bulletin. Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
91002472023-12-18. Service bulletin. ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
S18080000972023-10-02. Service bulletin. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse