NHTSA recall 19V545000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V545000 |
| Manufacturer's number | VS2BAFV |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2019-07-24 |
| Owners notified | 2019-09-12 |
| Component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| Units potentially affected | 2 |
| Report | Quarterly report 1, for 2019 quarter 3 |
|---|---|
| Filed with NHTSA | 2019-10-22 |
| Vehicles in the campaign | 2 |
| Reported remedied | 2 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
What can happen
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 MERCEDES-BENZ METRIS | Built 2019-01-16 to 2019-03-29. |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| LI82.85-N-074054 | 2023-08-02. Service bulletin. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit (Audio) (N87/15) Modification to hardware for radio control unit (Audio) (N87/15). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information (XPI). Please ensure that one of the following replacement part numbers (suitable for the vehicle equipment) is ordered: • Audio30 - A4479002421 • Audio40 - A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim |
|---|---|
| MB Initial NCU-P | 2022-10-24. Service bulletin. (RC)Replace Tire Loading Information Label and Inspect Tires |
| NCUVS2KRUMPE | 2021-12-20. Service bulletin. Update Fuel System Control Unit |
| LI82.85-P-068846 | 2021-08-04. Service bulletin. "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" |
| Initial NCU - 44 | 2020-07-13. Service bulletin. Propeller Shaft Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Metris vehicles from platform 447 (VS20), the propeller shaft may not be attached to the intermediate bearing according to the specification. If the propeller shaft is improperly attached to the intermediate bearing, over time damage to the propeller shaft joint could occur. The rotational imbalance of the shaft could lead to vibrations to the underbody of the vehicle, and to inaccurate signals to the airbag control unit. If improper signals are sent to the airbag control unit, the frontal airbags could inadvertently deploy, increasing the risk of injury to front occupants and increasing the risk of a crash. |
| LI82 85-P-069469 | 2019-06-03. Service bulletin. MBUX multimedia system: The Voice Control System does not recognize voice commands; message "Voice data are loading" is displayed |
| LI82 85-P-069467 | 2019-06-03. Service bulletin. MBUX multimedia system: "Freeway" pop-up display cannot be deactivated |
| LI82 85-P-069370 | 2019-06-03. Service bulletin. MBUX multimedia system: Fault code B1F9997 is shown as stored |
| LI30 21-N-069662 | 2019-06-03. Service bulletin. Supplemental Cruise Control Installation Instructions, 447 without Code MS1 |
| NCU-2019040009 9 | 2019-05-20. Service bulletin. Vehicles without Final Inspection |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.