NHTSA recall 19V115000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V115000 |
| Manufacturer's number | AKA1/AKA0 |
| Manufacturer | Porsche Cars North America, Inc. |
| Reported | 2019-02-20 |
| Owners notified | 2019-04-19 |
| Component | SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Units potentially affected | 14110 |
| Report | Quarterly report 6, for 2020 quarter 3 |
|---|---|
| Filed with NHTSA | 2020-10-05 |
| Vehicles in the campaign | 14110 |
| Reported remedied | 12047 (85%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
What can happen
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
The remedy
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 PORSCHE CAYENNE | Built 2018-04-04 to 2018-05-31. |
|---|---|
| 2019 PORSCHE CAYENNE S | Built 2018-04-05 to 2018-04-16. Listed as a series or trim of this model. |
| 2017 PORSCHE PANAMERA | Built 2017-02-08 to 2018-06-21. |
| 2018 PORSCHE PANAMERA | Built 2017-02-08 to 2018-06-21. |
| 2017 PORSCHE PANAMERA 4 | Built 2017-02-08 to 2018-06-26. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 | Built 2017-02-08 to 2018-06-26. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 EXECUTIVE | Built 2017-06-08 to 2018-06-29. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 HYBRID | Built 2017-07-25 to 2018-11-15. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 HYBRID EXECUTI | Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 HYBRID SPORT T | Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4 SPORT TURISMO | Built 2017-10-04 to 2018-06-05. Listed as a series or trim of this model. |
| 2017 PORSCHE PANAMERA 4S | Built 2016-10-07 to 2018-06-22. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4S | Built 2016-10-07 to 2018-06-22. Listed as a series or trim of this model. |
| 2017 PORSCHE PANAMERA 4S EXECUTIVE | Built 2017-05-05 to 2018-07-24. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4S EXECUTIVE | Built 2017-05-05 to 2018-07-24. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA 4S SPORT TURISMO | Built 2017-10-10 to 2018-05-31. Listed as a series or trim of this model. |
| 2017 PORSCHE PANAMERA TURBO | Built 2016-09-23 to 2018-06-14. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO | Built 2016-09-23 to 2018-06-14. Listed as a series or trim of this model. |
| 2017 PORSCHE PANAMERA TURBO EXECUTIVE | Built 2017-03-03 to 2018-05-22. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO EXECUTIVE | Built 2017-03-03 to 2018-05-22. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO S HYBRID | Built 2017-10-11 to 2018-06-04. Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO S HYBRID E | Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO S HYBRID S | Listed as a series or trim of this model. |
| 2018 PORSCHE PANAMERA TURBO SPORT TURI | Built 2017-09-01 to 2018-05-25. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| No. 211-23-2 | 2024-03-05. Service bulletin. Symptom based workshop manual for the yellow warning message "PSM failure" in the instrument cluster - Checking Hydraulic Unit and Re-Program PSM Control Unit |
|---|---|
| 122-F5Q8K-07 | 2021-03-06. Service bulletin. Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. |
| No. D500 | 2020-09-02. Service bulletin. Information on Parts withdrawal of outdated instrument clusters. |
| 122-W5F2D-01 | 2019-02-25. Service bulletin. Subject: Instrument cluster Information: Due to a process error, the control number SP7 for the software variant of the PDK control unit was not stored in the vehicle order on the affected vehicles. |
| 122-K8T6V-10 | 2018-10-15. Service bulletin. Subject: Instrument cluster Information: Due to a faulty Timer function for the internal clock in the instrument cluster, there is a possibility that the control unit system will be activated cyclically by the instrument cluster after stopping the vehicle. As a result, the control unit system will not be switched to energy-saving mode, resulting in increased closed-circuit current consumption. This can deplete the vehicle battery if the vehicle is idle for a long time. |
| 122-D2C2G-11 | 2017-12-14. Service bulletin. Technical Concern: This failure is the result of faulty message monitoring within the instrument cluster. Because the instrument cluster cannot properly detect and display the current cruise control status, the cruise control does not engage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used. |
| 122-E5M8Q-11 | 2017-12-14. Service bulletin. Technical Concern: This failure is often accompanied by a long list of instrument cluster faults, including "C11011 - Control unit faulty, watchdog". All reported cases have been at PDI or with very low mileage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used. |
| 122-G2L2B-09 | 2017-09-14. Service bulletin. Information: There is a possibility that when you switch on the ignition, the displays in the instrument cluster will not be activated on the affected vehicles. As a result, no information will be displayed in the instrument cluster. Remedial Action: Re-program the instrument cluster using the PIWIS Tester with software version 35.000.010 (or higher) installed. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.