WenmarOpen by Wenmar Pro

Service bulletin No. 211-23-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251245
Published by NHTSA2024-03-05
Manufacturer's numberNo. 211-23-2
Manufacturer's date2024-02-19
NHTSA componentELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Symptom based workshop manual for the yellow warning message "PSM failure" in the instrument cluster - Checking Hydraulic Unit and Re-Program PSM Control Unit

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
PORSCHE CAYENNE E-HYBRID2019 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE E-HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S E-HYBRID2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE redundant CAYENNE E-HYBRID2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V7350002019-10-16. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
19V1150002019-02-20. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
No. D5002020-09-02. Service bulletin. Information on Parts withdrawal of outdated instrument clusters.
122-K8T6V-102018-10-15. Service bulletin. Subject: Instrument cluster Information: Due to a faulty Timer function for the internal clock in the instrument cluster, there is a possibility that the control unit system will be activated cyclically by the instrument cluster after stopping the vehicle. As a result, the control unit system will not be switched to energy-saving mode, resulting in increased closed-circuit current consumption. This can deplete the vehicle battery if the vehicle is idle for a long time.