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Service bulletin 122-F5Q8K-07

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10188295
Published by NHTSA2021-03-06
Manufacturer's number122-F5Q8K-07
Manufacturer's date2016-07-26
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

NHTSA's summary

Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Throttle and cruise control, Instrument cluster

Vehicles listed
PORSCHE CAYENNE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
PORSCHE CAYENNE (E2)2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S E-HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
PORSCHE PANAMERA 42011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4S2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA 4S EXECUTIVE2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA GTS2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S E-HYBRID2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO EXECUTIVE2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA TURBO S2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE redundant CAYENNE S HYBRID2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V7350002019-10-16. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
19V1150002019-02-20. SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
13V5060002013-10-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
No. D5002020-09-02. Service bulletin. Information on Parts withdrawal of outdated instrument clusters.
122-W5F2D-012019-02-25. Service bulletin. Subject: Instrument cluster Information: Due to a process error, the control number SP7 for the software variant of the PDK control unit was not stored in the vehicle order on the affected vehicles.
122-J8L7U-032018-03-13. Service bulletin. Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: New guided fault finding appears in PIWIS tester version 37.000 and higher. Please follow the instructions given in this resource before proceeding with the information in this ATI.
122-F3B4A-052017-12-22. Service bulletin. Concerns: Instrument cluster Information: The instrument cluster on the affected vehicles may have been coded using an incorrect coding rule. As a result, there is a possibility that the range on remaining fuel will be calculated incorrectly and an incorrect range will be shown on the display when driving extensively at full load. The fuel-level indicator always shows the correct level.
122-D2C2G-112017-12-14. Service bulletin. Technical Concern: This failure is the result of faulty message monitoring within the instrument cluster. Because the instrument cluster cannot properly detect and display the current cruise control status, the cruise control does not engage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used.
122-E5M8Q-112017-12-14. Service bulletin. Technical Concern: This failure is often accompanied by a long list of instrument cluster faults, including "C11011 - Control unit faulty, watchdog". All reported cases have been at PDI or with very low mileage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used.
122-K6Q6J-112017-10-15. Service bulletin. Frequent short trips and city driving can cause the warning ?Maximum oil level exceeded? to appear in theinstrument cluster. If the engine-oil level is increased, the implausible warning message "Below minimum oil level" can also be displayed if the oil level is outside of the measuring range detected by the oil level sensor. If an oil level warning message ("Maximum oil level exceeded" or "Below minimum oil level") appears in the instrument cluster, the current oil level must always be checked using the AfterSales Service dipstick before doing any other work,
122-P2S9S-112017-10-15. Service bulletin. The warning message ?Maximum oil level exceeded? appears in the instrument cluster. Frequent short trips and city driving can cause the warning ?Maximum oil level exceeded? to appear in the instrument cluster. If an oil level warning message ("Maximum oil level exceeded" or "Below minimum oil level") appears in the instrument cluster, the current oil level must always be checked using the AfterSales Service dipstick before doing any other work.
122-G2L2B-092017-09-14. Service bulletin. Information: There is a possibility that when you switch on the ignition, the displays in the instrument cluster will not be activated on the affected vehicles. As a result, no information will be displayed in the instrument cluster. Remedial Action: Re-program the instrument cluster using the PIWIS Tester with software version 35.000.010 (or higher) installed.
122-Z5U2U-062017-08-01. Service bulletin. Concerns: Brake fluid reservoir sensor Information: "Warning Brake fluid level" in instrument cluster. Information For precise fault cause analysis for the message "Warning Brake fluid level" in the instrument cluster, the parts will be requested.