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Service bulletins for the 2019 Western Star 4800

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

130 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
20CSA-042020-03-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign2020-03-18. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
WP20-0022020-03-17. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS10341792020-02-20. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service Solution on Western Star speedometers. For certain speedometers the speedometer may drop out or the odometer may reset to zero.
20CSA-012020-02-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
SS10346152020-01-28. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from customers.
17TS-12REV2020-01-03. Service bulletin. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
WI19-0222020-01-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SS10345772019-12-03. Service bulletin. EQUIPMENT; POWER TRAIN; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton Manual Trans.
SS10345792019-12-03. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Service Solution for prematurely failing coolers on WST Models equipped with Allison Transmissions and Rocore Transmission coolers (07-23256-001) with tow pin front X-member. Part number 07-25266-000 is a direct replacement of the failing coolers and requires no modifications or plumbing changes.
D19R52019-11-21. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.
SS10344992019-10-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Service Solution on failing RX modules in Western Star vehicles.
CAL_WS_420012019-10-30. Service bulletin. SERVICE BRAKES, AIR; EQUIPMENT. Customer Advisory Letter for WABCO HP air dryer turbo cut-off valve replacement.
P&SSep20192019-10-08. Service bulletin. EQUIPMENT. Parts and Service Committee meeting minutes
DOC-10345002019-10-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Service Solution to fix AC cooling performance due to improper HVAC function.
19TL-152019-09-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Tool Letter for ICC5 Programming Cable
WP19-0142019-09-28. Service bulletin. EQUIPMENT. Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component Claim Filing
SB00-082019-09-28. Service bulletin. EQUIPMENT. Service Bulletin for Dealer Product Report
15CSA-3REV2019-09-10. Service bulletin. EQUIPMENT. Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19-011WP2019-09-06. Service bulletin. EQUIPMENT. Warranty Policy Letter to communicate Detroit Return Changes
19-012WP2019-09-05. Service bulletin. EQUIPMENT. Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI2019-09-05. Service bulletin. EQUIPMENT. Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
19-010WI2019-09-04. Service bulletin. EQUIPMENT. Warranty Information Letter updated to communicate warranty system updates.
SPN 3563 / FMI 22019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.