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Service bulletin SS1034499

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166842
Published by NHTSA2019-10-30
Manufacturer's numberSS1034499
Manufacturer's date2019-10-30
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

Service Solution on failing RX modules in Western Star vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
WESTERN STAR 47002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
WESTERN STAR 48002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
WESTERN STAR 49002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
WESTERN STAR 69002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260912026-03-03. Electrical
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
20216972021-11-12. Electrical
21V8820002021-11-12. ELECTRICAL SYSTEM:WIRING
20211722021-03-24. Electrical
21V2060002021-03-24. ELECTRICAL SYSTEM:WIRING
20V6340002020-10-14. EQUIPMENT:OTHER:LABELS; TIRES
20202172020-05-18. Electrical
20V2810002020-05-18. ELECTRICAL SYSTEM:WIRING
20V2110002020-04-10. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SBW54-0742022-02-05. Service bulletin. Revised Western Star Service Bulletin for Pana-Pacific 540 Radio Controls Not Operating Normally. Minor note: added an update of document previously submitted. The related VMRS codes are added
CALWS83-0012021-09-29. Service bulletin. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
SBW54-0802021-06-29. Service bulletin. Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
SS708-WST20212021-06-26. Service bulletin. Western Star Service Solution for Low Voltage Disconnect (LVD) Troubleshooting: Western Star 5700 and New 4700.
CALWS32-0012021-05-25. Service bulletin. Customer Advisory Letter on Transverse Track Rod Tower Bracket
CALWS49-0012021-05-25. Service bulletin. Customer Advisory Letter on ATD Inlet Pipe Bellows Assembly
WSTCAE180-20202021-05-18. Service bulletin. Portland Truck Plant Paint Changes
WSTCAE177-20202021-05-18. Service bulletin. Meritor Transfer Case Updates
WSTCAE176-20202021-05-18. Service bulletin. Removable Front Tow Hook Changes
WSTCAE172-20202021-05-18. Service bulletin. Tractor Reflective Devices