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Transport Canada recall 2021697

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2021697
Manufacturer's numberFL-907
Reported2021-11-12
ComponentElectrical
Notification typeSafety Mfr
Units potentially affected3071

What is wrong

Issue:

On certain trucks, the pass-through power stud (an electrical connection located on the bulkhead) may come into contact with the bulkhead. If this happens, there could be electrical arcing (sparks).

Note: This recall replaces FL-766 (Transport Canada Recall 2018-190). If your truck was inspected as a part of that recall, but the pass-through power stud was not replaced, your truck requires this repair.

Safety Risk:

Electrical arcing could create the risk of a fire.

Corrective Actions:

Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the pass-through power stud.

Vehicles this campaign lists
2017 WESTERN STAR 4700
2018 WESTERN STAR 4700
2019 WESTERN STAR 4700
2017 WESTERN STAR 4900
2018 WESTERN STAR 4900
2019 WESTERN STAR 4900
2017 WESTERN STAR 5700
2018 WESTERN STAR 5700
2019 WESTERN STAR 5700
2017 WESTERN STAR 6900
2018 WESTERN STAR 6900
2019 WESTERN STAR 6900

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
CALWS83-0012021-09-29. Service bulletin. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
SBW54-0802021-06-29. Service bulletin. Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
SS708-WST20212021-06-26. Service bulletin. Western Star Service Solution for Low Voltage Disconnect (LVD) Troubleshooting: Western Star 5700 and New 4700.
CALWS32-0012021-05-25. Service bulletin. Customer Advisory Letter on Transverse Track Rod Tower Bracket
TechTalk12369K2021-05-06. Service bulletin. Tech Talk continuing discussion on a burned cab.
SBW54-0572021-03-25. Service bulletin. Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
WP21-0072021-03-24. Service bulletin. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
0805-172021-03-15. Service bulletin. 0805-17 Contaminated Fluids
TechTalk65042021-03-02. Service bulletin. Tech Talk continued discussion on code spn 523525 fmi 14.
WI21-0062021-02-26. Service bulletin. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.