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Service bulletin SBW54-080

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10198595
Published by NHTSA2021-06-29
Manufacturer's numberSBW54-080
Manufacturer's date2021-06-10
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
WESTERN STAR 47002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
WESTERN STAR 49002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
WESTERN STAR 49X2021 to 2022
WESTERN STAR 57002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
WESTERN STAR 69002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260912026-03-03. Electrical
20216972021-11-12. Electrical
21V8820002021-11-12. ELECTRICAL SYSTEM:WIRING
20211722021-03-24. Electrical
21V2060002021-03-24. ELECTRICAL SYSTEM:WIRING
20202172020-05-18. Electrical
20V2810002020-05-18. ELECTRICAL SYSTEM:WIRING
19V1710002019-03-05. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
18V1910002018-03-26. ELECTRICAL SYSTEM:WIRING
20174602017-09-22. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CXA_10_25_Tech Questions2025-11-05. Other. CX Advocate for technical questions/issues raised
SF6682023-06-03. Service bulletin. Field Service Campaign for ICU4Me Cluster Assembly Liquid Crystal Display.
SF6582023-04-07. Service bulletin. Field Service Campaign for Integrated Predictive Powertrain Control ECU. Resubmitting to fix a table formatting issue.
SF6582023-03-04. Service bulletin. Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU. REVISION: The bulletin has been revised to add additional work instruction steps to remedy errors encountered during the flashing process.
SF6582023-02-02. Service bulletin. Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU
ICI23-0012023-02-02. Service bulletin. Important Campaign Information Letter for SF658 Revised Bulletin, Intelligent Powertrain Management ECU
SF6582022-12-03. Service bulletin. Field Service Campaign for Integrated Predictive Powertrain Control ECU. Certain vehicles requesting Intelligent Powertrain Management, were shipped without the Integrated Predictive Powertrain Control (IPPC) module required to enable the feature. The IPPC module will be installed and software updated.
CALWS83-0012021-09-29. Service bulletin. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
SS708-WST20212021-06-26. Service bulletin. Western Star Service Solution for Low Voltage Disconnect (LVD) Troubleshooting: Western Star 5700 and New 4700.
PM Sensor Shrtg2021-06-19. Service bulletin. Supply chain shortage notice. Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: •DD15 Gen 5 (Gats 2.0) (with a June 2021 or later GHG build date) •DD13 Gen4 (1-box) (with a June 2021 or later GHG build date) •Cummins B6.7 (with a June 2021 or later GHG build date) •Cummins X15 with ratings of 400-500HP (with a June 2021 or later GHG build date) As a result, the vehicle has a non-conforming On-Board Diagnostic (OBD) system. The engine manufacturers will pay to install the OBD PM sensor and corresponding software through a recall once sensors become available.