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Service bulletins for the 2016 Volvo XC90

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

821 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SMB-00-3532017-08-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
TJ312362017-08-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION. If the vehicle is equipped with air suspension and if customer is complaining over a knock/rattle/clatter noise from the front suspension when driving on rough roads or over a road hump, then follow the advice under Service.
TJ199672017-08-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
TJ315352017-08-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles, the tuner is the Remote Digital Audio Receiver (RDAR).
R897022017-01-17. Service bulletin. EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY. VOLVO CAR SERVICE AND PARTS BUSINESS QUALITY BULLETIN TITLE : RECALL R89702 : PANORAMIC SUNROOF SWITCH SOFTWARE MODEL YEAR 2016 XC90 GROUP : CAT / NO : ISSUING DEPARTMENT : CAR MARKET : WARRANTY UNITED STATES AND CANADA 30 R89702 REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : TJ 31569 2016 - 05 - 10 2016 - 05 - 10 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 3 A . RECALL R89702 DESCRIPTION B . VEHICLES INVOLVED C . PARTS INFORMATION / PARTS RETURN D . OWNER NOTIFICATION E . VEHICLES IN RETAILER INVENTORY F . RETAILER RESPONSIBILITY G . CAMPAIGN REIMBURSEMENT PROCEDURES H . TECHNICIAN COMPETENCY REQUIREMENT I . RETAILER ALLOWANCE A . RECALL R89702 DESCRIPTION VOLVO CAR USA LLC AND VOLVO CAR CANADA LTD ( VOLVO ) ON BEHALF OF VOLVO CAR GROUP , HAS DECIDED THAT MODEL YEAR 2016 XC90 VEHICLES EQUIPPED WITH POWER - OPERATED ROOF PANEL SYSTEMS FAIL TO CONFORM TO FEDERAL AND CANADA MOTOR VEHICLE SAFETY STANDARD ( F / CMVSS ) NO . 118 , POWER - OPERATED WINDOW , PARTITION AND ROOF PANEL SYSTEMS . THE ROOF PANELS IN THESE VEHICLES WILL AUTO - CLOSE WHEN PRESSING THE SWITCH IN THE OVERHEAD CONSOLE AND THE ROOF PANEL IS OPEN . DUE TO THE FUNCTIONALITY , THE SWITCH MAY BE MORE SUSCEPTIBLE TO AN UNINTENTIONAL ACTUATION , WHICH COULD LEAD TO UNINTENDED AUTO - CLOSURE OF THE ROOF PANEL , INCREASING THE RISK OF INJURY . THE CORRECTIVE ACTION IS TO PERFORM A SOFTWARE UPGRADE THAT DISABLES THE AUTO - CLOSE FUNCTION WHILE DEPRESSING THE SUNROOF SWITCH . A TOTAL OF 29,697 U.S . AND 2,594 CANADIAN VEHICLES ARE ELIGIBLE FOR THIS RECALL . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE . © 2016 VOLVO CAR USA , LLC QUALITY BULLETIN R89702 B . VEHICLES INVOLVED NOTE : RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL . VEHICLE
TJ309252017-01-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. THIS IS A TECHNICAL JOURNAL: CUSTOMER MAY EXPERIENCE UNEXPECTED CLIMATE REGULATION DURING DRIVING, CLIMATE SYSTEM MIGHT SUDDENLY STARTS TO BLOW HOT/COLD AIR. CCM SW NOW IMPLEMENTED 2016W38 IN PRODUCTION AND FOR SERVICE. IN CASE OF CUSTOMER COMPLAINTS, PERFORM CCM SW UPGRADE ACCORDING TO VIDA. CHASSIS BREAK WILL BE UPDATED WHEN AVAILABLE.
SMB17-2017A2017-01-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60 , XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES – DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS .
SMB00-3542017-01-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY. EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
SMB17-20162017-01-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS IS A SERVICE MANAGER BULLETIN: THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS. • VEHICLE INSPECTION PROCEDURE (TRUCK DELIVERY) • PRE-DELIVERY SERVICE (PDS) • VEHICLE IN STOCK MAINTENANCE • VEHICLE DELIVERY (CUSTOMER DELIVERY) NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS. AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG-TERM RELATIONSHIP. IT IS THE RETAILER’S RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE.
SMB36-0012017-01-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. THIS IS A SERVICE MANAGER BULLETIN: DUE TO LONG SOFTWARE DOWNLOAD TIMES AND ADDITIONAL WORK CONNECTED TO THIS, THE FOLLOWING VST TIMES WILL BE TEMPORARILY INCREASED FOR SPA PLATFORM VEHICLES ONLY.EFFECTIVE WITH CLAIMS DATED JULY 16, 2016 THE FOLLOWING TIMES WILL BE EFFECTIVE. 36002: SOFTWARE CONTROL MODULE DOWNLOADING OR 36004: SOFTWARE CONTROL MODULE DOWNLOADING
SMB00-3392017-01-11. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRID’S AND MY2017 S90.
SPJ313422017-01-11. Service bulletin. EQUIPMENT. THIS IS A SERVICE PRODUCT JOURNAL: ATTACHED YOU FIND THE NEW RESCUE INFORMATION IN MOST LANGUAGES AS A PDF-FILE. MORE DETAILED INFORMATION CAN BE FOUND AT WWW.MODITECH.COM, WHERE INTERACTIVE RESCUE DOCUMENTS ARE AVAILABLE, OR CONTACT THE LOCAL MODITECH SUPPLIER FOR FURTHER INFORMATION.
TJ319551020160922016-12-29. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. THIS IS A TECHNICAL JOURNAL: CONDENSATION WATER, TRANSFERRED THROUGH THE AIR CONDITIONING DRAIN HOSE, MAY LEAK INTO THE PASSENGER COMPARTMENT DUE TO INCORRECT INSTALLATION DURING VEHICLE ASSEMBLY. IF THIS CONDITION SHOULD OCCUR, IT MAY RESULT IN MOISTURE INSIDE THE PASSENGER COMPARTMENT, WHICH COULD LEAD TO AIR CONDITIONING FUNCTIONALITY ISSUES. IF THE LEAKAGE HAS NOT BEEN DETECTED OVER A PERIOD OF TIME, THIS CONDITION COULD AFFECT SRS SYSTEMS (AIRBAG), ENGINE MANAGEMENT SYSTEMS ETC. IN SUCH A CASE, THE DRIVER MAY EXPERIENCE VARIOUS WARNING MESSAGES DISPLAYED IN THE DRIVER INFORMATION MODULE (DIM) IDENTIFYING THAT A FAULT MAY BE PRESENT AND ALSO PROVIDING GUIDANCE ON HOW TO PROCEED. VOLVO THEREFORE CONSIDERS THIS A POTENTIAL SAFETY RISK OVER TIME.
TJ309255020160922016-12-29. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. THIS IS A TECHNICAL JOURNAL: CUSTOMER MAY EXPERIENCE UNEXPECTED CLIMATE REGULATION DURING DRIVING, CLIMATE SYSTEM MIGHT SUDDENLY STARTS TO BLOW HOT/COLD AIR. CCM SW NOW IMPLEMENTED 2016W38 IN PRODUCTION AND FOR SERVICE. IN CASE OF CUSTOMER COMPLAINTS, PERFORM CCM SW UPGRADE ACCORDING TO VIDA. CHASSIS BREAK WILL BE UPDATED WHEN AVAILABLE.
TJ308252020160922016-12-29. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL: SOME CUSTOMERS MAY EXPERIENCE THAT THE FRONT LID ON CENTER CONSOLE MAY COME LOOSE OR GET STUCK. IF THE LID IS NOT SCRATCHED OR DAMAGED, IT CAN BE REINSTALLED. USE ATTACHED INSTRUCTIONS. USE THE SAME METHOD ALSO IF THE LID NEEDS TO BE REPLACED WITH A NEW LID.
TJ202786122016092016-12-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.
TJ318262020160902016-12-29. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. THIS IS A TECHNICAL JOURNAL: IF A CUSTOMER EXPERIENCE AN INCORRECT AMBIENT TEMPERATURE READING IN DIM OR REDUCED A/C PERFORMANCE DUE TO A DEFECTIVE AMBIENT TEMP SENSOR, AND THE SYMPTOM IS CONFIRMED, REPLACE THE AMBIENT TEMPERATURE SENSOR P/N 31442888 IN THE OUTER REAR VIEW MIRROR.
SMB00071201609072016-12-27. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL ENHANCE OWNER RETENTION. RETAILERS SHOULD REQUEST FINANCIAL ASSISTANCE FOR THEIR CUSTOMERS BY CONTACTING THEIR AFTERSALES MARKET MANAGER (AMM), IF THEY ARE NOT A SELF-AUTHORIZING (LEVEL “A”) RETAIL FACILITY
ST217201609012016-12-27. Service bulletin. EQUIPMENT. SPECIAL TOOL BULLETIN: VOLVO MANDATORY SPECIAL TOOLS ARE NECESSARY FOR TECHNICIAN TO PROPERLY DIAGNOSE AND REPAIR VOLVO CARS. THEY ARE USED IN DEVELOPMENT OF VOLVO LABOR OPERATIONS AND REPAIR METHODS, AND PROMOTE SAFETY AND QUALITY REPAIRS IN A TIMELY MANNER. TOOLS ARE CLASSIFIED AS MANDATORY BECAUSE ASSOCIATED REPAIRS AND/OR DIAGNOSTICS CANNOT BE COMPLETED PROPERLY WITHOUT THEM.
ST215201604222016-12-22. Service bulletin. EQUIPMENT. THIS IS A SPECIAL TOOL : NEWSLETTER 69
TJ30991201604192016-12-22. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS IS A TECHNICAL JOURNAL : BEGINNING NOVEMBER 23RD 2015, THE XC90 COURTESY UPGRADE (QBC-10006) MUST BE PERFORMED ON ALL VEHICLES PRIOR TO STRUCTURE WEEK 2015W46 BEFORE DOWNLOADING ANY OTHER SOFTWARE, INCLUDING PRE DELIVERY SERVICE SOFTWARE, AND INCLUDING MAP DATA LOADED VIA USB.
TJ31272201604182016-12-22. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT. THIS IS A TECHNICAL JOURNAL : IF CUSTOMER COMPLAINTS OF WATER LEAKAGE, AND THE DIAGNOSE SHOWS THAT IT IS COMING FROM THE REAR SUNROOF CASSETTE, PLEASE FOLLOW ADVICE UNDER SERVICE.
SMB00340201604112016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO’S OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED IS OFFERING THE VOLVO PREPAID MAINTENANCE (VPM) PROGRAM. THIS PLAN IS DESIGNED TO ENHANCE CUSTOMER OWNERSHIP EXPERIENCE BY PROVIDING MAINTENANCE AND WEAR COVERAGE AND WILL HELP ENSURE TROUBLE FREE OPERATION OF THEIR NEW VOLVO VEHICLE.
SMB00349201604112016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED OFFERED FACTORY SCHEDULED MAINTENANCE (FSM) ON CERTAIN MY14, 15 AND 16 VEHICLES.
SMB00321201604112016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMER’S VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC ANNOUNCES THE MY 2013 – MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.