Service bulletin SMB00-339

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRID’S AND MY2017 S90.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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