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Service bulletin SMB17-2016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10088366
Published by NHTSA2017-01-11
Manufacturer's numberSMB17-2016
Manufacturer's date2016-10-04
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

THIS IS A SERVICE MANAGER BULLETIN: THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS. • VEHICLE INSPECTION PROCEDURE (TRUCK DELIVERY) • PRE-DELIVERY SERVICE (PDS) • VEHICLE IN STOCK MAINTENANCE • VEHICLE DELIVERY (CUSTOMER DELIVERY) NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS. AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG-TERM RELATIONSHIP. IT IS THE RETAILER’S RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
VOLVO XC902016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6900002016-09-26. EQUIPMENT:APPLIANCE:AIR CONDITIONER; AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
31698.3.32024-05-01. Service bulletin. This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
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P10186A2024-01-29. Service bulletin. Extended Warranty P10186: VEP4 Oil Consumption Replace
P102072024-01-29. Service bulletin. Extended Warranty P10207
P101862024-01-29. Service bulletin. Extended Warranty P10186: VEP4 Oil Consumption Replace;
35912.5.02024-01-25. Service bulletin. This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
36678.1.02023-06-30. Service bulletin. This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
21P101862023-04-24. Service bulletin. Extended Warranty P10186: VEP4 Oil Consumption Replace
P102072023-04-24. Service bulletin. Extended Warranty P10207
P101862023-04-24. Service bulletin. Extended Warranty P10186