Service bulletins for the 2019 Toyota RAV4
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
345 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 20TE03-DL-Final | 2020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). DL: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3 |
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| T-SB-0112-20 | 2020-12-21. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions. |
| T-SB-0110-20 | 2020-12-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger. |
| Customer Support | 2020-11-30. Service bulletin. FUEL SYSTEM, GASOLINE; AIR BAGS. RE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. |
| T-TT-0631-20 | 2020-11-30. Service bulletin. EQUIPMENT. TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. |
| T-TT-0630-20 | 2020-11-30. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. TT: Some 2019-2020 model year RAV4 HV vehicles may experience DTC codes P0AA649 / P1C8049. - P0AA649-Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure - P1C8049-Hybrid/EV Battery Voltage System Isolation (Rear Motor Area) Internal Electronic Failure Vehicles exhibiting this condition have been experiencing a short in MGR connector due to corrosion. |
| T-TT-0628-20 | 2020-11-30. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TT: HVAC drain tube is found to be blocked/clogged. |
| T-SB-0047-20 Rev | 2020-11-30. Service bulletin. BACK OVER PREVENTION. TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation. Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume.?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Navigation inoperative. ?Microphone disconnected pop-up message. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call. |
| T-SB-0019-20 Rev | 2020-11-30. Service bulletin. BACK OVER PREVENTION. TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition. |
| T-TT-0623-20 Rev | 2020-11-30. Service bulletin. SERVICE BRAKES. TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds. |
| T-SB-0062-20 Rev | 2020-11-30. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition. |
| T-TT-0578-19 Rev | 2020-11-23. Service bulletin. STEERING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently. |
| 20TE04 - RAV4 HV | 2020-11-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE04 |
| T-SB-0109-20 | 2020-11-23. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT. TSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions. |
| 20TE04 - RAV4 HV | 2020-11-23. Service bulletin. FUEL SYSTEM, OTHER. RL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. |
| 20TE04 - RAV4 HV | 2020-11-23. Service bulletin. FUEL SYSTEM, GASOLINE. DP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. |
| T-SB-0086-19 Rev | 2020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. TSB Some 2019 ? 2020 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition. |
| T-TT-0623-20 | 2020-10-26. Service bulletin. SERVICE BRAKES. TT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds. |
| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| T-TT-0616-20 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre- Delivery Service Check Sheet |
| T-TT-0582-19 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel. |
| T-SB-0079-20 | 2020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION; EQUIPMENT; VISIBILITY. TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. |
| T-SB-0047-19 Rev | 2020-09-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. |
| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| T-TT-0616-20 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING; ELECTRICAL SYSTEM. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre- Delivery Service Check Sheet |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.