Service bulletins for the 2017 Toyota Prius V
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
242 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Electrical system are shown. Show all
| T-TT-0790-25 | 2025-09-09. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. |
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| T-SB-0058-23 Rev1 | 2025-07-10. Service campaign. ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
| K0P_TISdownload_ | 2023-11-27. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI Updated 010/25/2023 |
| K0P_TISdownload_ | 2023-11-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| 23TE03 | 2023-07-31. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. |
| 23TE02 | 2023-07-31. Service bulletin. ELECTRICAL SYSTEM. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event. |
| T-SB-0057-18 | 2023-06-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. |
| 23TE03 | 2023-05-01. Service bulletin. ELECTRICAL SYSTEM. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. |
| 23TE02-1 | 2023-05-01. Service bulletin. ELECTRICAL SYSTEM. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event. |
| TSB000321 | 2023-05-01. Service bulletin. ELECTRICAL SYSTEM. TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| TSB001123 | 2023-05-01. Service bulletin. ELECTRICAL SYSTEM. TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| TSB004522Rev1 | 2022-10-17. Service bulletin. PARKING BRAKE; ELECTRICAL SYSTEM; AIR BAGS. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now |
| TSB004522Rev1 | 2022-09-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. |
| T-SB-0119-15 Rev | 2022-06-13. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; EQUIPMENT. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger |
| T-SB-0045-22 | 2022-05-16. Service bulletin. VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now avail |
| T-SB-0003-20 Rev | 2021-03-15. Service bulletin. ELECTRICAL SYSTEM. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Updated system software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version. |
| T-SB-0003-21 | 2021-02-16. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER. TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| T-TT-0600-20 Rev | 2020-12-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired. |
| T-SB-0003-20 Rev | 2020-12-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. |
| T-TT-0578-19 Rev | 2020-11-23. Service bulletin. STEERING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently. |
| Customer Support | 2020-11-23. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A that your dealer can find by use of a special diagnostic tool. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe driving mode. The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 performed. If the condition is verified, an appropriate remedy will be performed under the terms of this Customer Support Program Although the Intelligent Power Module (IPM) is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to the Intelligent Power Module (IPM). |
| 20TE10 - RL- Pub | 2020-11-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A that your dealer can find by use of a special diagnostic tool. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe driving mode. The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 performed. If the condition is verified, an appropriate remedy will be performed under the terms of this Customer Support Program Although the Intelligent Power Module (IPM) is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to the Intelligent Power Module (IPM). |
| 20TE10 - FAQ - P | 2020-11-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 (launched in late June 2020) performed. |
| 20TE10 - DL- Pub | 2020-11-23. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A that your dealer can find by use of a special diagnostic tool. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe driving mode. The vehicles covered under this Customer Support Program must first have Safety Recall 20TA10 performed. If the condition is verified, an appropriate remedy will be performed under the terms of this Customer Support Program Although the Intelligent Power Module (IPM) is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to the Intelligent Power Module (IPM). |
| K0P_19TE12-TI-Up | 2020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.