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Service bulletin T-SB-0045-22

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10211830
Published by NHTSA2022-05-16
Manufacturer's numberT-SB-0045-22
Manufacturer's date2022-04-29
NHTSA componentVEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now avail

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Throttle and cruise control

Vehicles listed
TOYOTA 4RUNNER2016, 2017, 2018, 2019
TOYOTA AVALON2016, 2017, 2018
TOYOTA AVALON HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA HIGHLANDER2016, 2017, 2018, 2019
TOYOTA HIGHLANDER HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA PRIUS2016, 2017, 2018, 2019, 2020
TOYOTA PRIUS PRIME2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA PRIUS V2017
TOYOTA PRIUS V2018 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SEQUOIA2016, 2017, 2018, 2019
TOYOTA SIENNA2016, 2017
TOYOTA TACOMA2016, 2017, 2018, 2019
TOYOTA TUNDRA2016, 2017, 2018, 2019
TOYOTA YARIS2018, 2019
TOYOTA redundant PRIUS PLUG-IN HYBRID2017 to 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20217232021-11-24. Electrical
21V6880002021-09-02. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:WIRING
20V4100002020-07-15. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:WIRING
20202842020-06-25. Electrical
19V8760002019-12-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20194342019-08-28. Electrical
20194282019-08-23. Accessories
19V5030002019-06-28. EQUIPMENT:OTHER:LABELS
19V2440002019-03-27. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-SB-0106-22 Rev22026-02-11. Service bulletin. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
T-SB-0001-262026-02-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
T-TT-0790-252025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0058-23 Rev12025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-TT-0780-252025-06-06. Service bulletin. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
T-TT-0780-252025-05-15. Service bulletin. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
T-SB-0106-22 Rev22025-04-08. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
T-SB-0013-24 Rev12025-04-08. Service bulletin. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
T-SB-0106-22 Rev22025-03-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
T-SB-0013-24 Rev12025-03-11. Service bulletin. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.