Service bulletin T-SB-0003-20 Rev
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10188915 |
| Published by NHTSA | 2021-03-15 |
| Manufacturer's number | T-SB-0003-20 Rev |
| Manufacturer's date | 2021-02-08 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Updated system software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| TOYOTA 4RUNNER | 2016, 2017, 2018, 2019 |
|---|---|
| TOYOTA AVALON | 2016, 2017, 2018 |
| TOYOTA HIGHLANDER | 2016, 2017, 2018, 2019 |
| TOYOTA PRIUS | 2016, 2017, 2018, 2019 |
| TOYOTA PRIUS PRIME | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA PRIUS V | 2017 |
| TOYOTA PRIUS V | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA SEQUOIA | 2016, 2017, 2018, 2019 |
| TOYOTA SIENNA | 2016, 2017 |
| TOYOTA TACOMA | 2016, 2017, 2018, 2019 |
| TOYOTA TUNDRA | 2016, 2017, 2018, 2019 |
| TOYOTA YARIS | 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2021723 | 2021-11-24. Electrical |
|---|---|
| 21V688000 | 2021-09-02. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:WIRING |
| 20V410000 | 2020-07-15. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:WIRING |
| 2020284 | 2020-06-25. Electrical |
| 19V876000 | 2019-12-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2019434 | 2019-08-28. Electrical |
| 18V685000 | 2018-10-04. ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS |
| 2018477 | 2018-09-05. Electrical |
| 18V579000 | 2018-09-05. ELECTRICAL SYSTEM:WIRING |
| 2018100 | 2018-02-21. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| T-TT-0790-25 | 2025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. |
|---|---|
| T-SB-0058-23 Rev1 | 2025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
| T-TT-0754-24 | 2024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. |
| T-TT-0754-24 | 2024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. |
| T-PANT-2024-001- | 2024-03-18. Service bulletin. PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over time as inventory levels for the current part number are depleted. Additionally, this new part number will have the same pricing as the current part number and will be drop shipped by an Interstate Battery Distributor. |
| TSB002620 | 2023-12-26. Service bulletin. TSB: All 2020 ? 2023 model year 4Runner, 2018 ? 2022 model year Sequoia, 2018 ? 2023 model year Tacoma, and 2018 ? 2021 model year Tundra vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems. |
| TSB008523A | 2023-12-26. Service bulletin. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition. |
| TSB008523 | 2023-12-26. Service bulletin. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition. |
| K0P_TISdownload_ | 2023-11-27. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI Updated 010/25/2023 |
| K0P_TISdownload_ | 2023-11-27. Service bulletin. DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |