WenmarOpen by Wenmar Pro

Service bulletins for the 2020 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

236 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
T-TT-0599-20 Rev2022-04-18. Service bulletin. ELECTRICAL SYSTEM. TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
T-SB-0008-222022-03-14. Service bulletin. AIR BAGS; LANE DEPARTURE. TSB: Some 2020 ? 2021 model year Highlander Hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. ?The Low Fuel warning light illuminates sooner than expected. Additionally, the distance to empty mileage displayed in the Multi-Information Display (MID) may be less than expected. To address these concerns an updated fuel tank, fuel gauge bracket, and fuel sender gauge assembly were developed. Follow the procedures in this bulletin to address these conditions
T-SB-0012-21 Rev2022-03-14. Service bulletin. SEATS. TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0003-222022-02-14. Service bulletin. ELECTRICAL SYSTEM:WIRING. TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
T-TT-0593-20 Rev2022-02-14. Service bulletin. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE; ELECTRICAL SYSTEM. TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
Toyota PRO19-022022-02-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS; TIRES. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
T-SB-0043-21 Rev2022-02-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1060) or Premium Audio (version 1060) or earlier may exhibit the following condition: ?Distorted screen when using Apple CarPlay® while making a hands-free phone call. Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free operation. ?Abnormal Electronic Owner?s Manual operation. ?Music does not automatically resume when using Android Auto?. ?Cover art is not displayed. ?Vehicle position is not sent to Destination Assist server. ?System inoperative after using the return button when using voice recognition. Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ?Abnormal screen play while using Apple CarPlay® (primarily during phone calls). ?Poor sound quality during phone calls while using Apple CarPlay®. Some 2020 model year vehicles equipped with Audio Plus (version 1047) or Premium Audio (version 1047) or earlier may exhibit one or more of the following conditions: ?USB audio does not resume after ignition cycle. ?Intermittent rebooting. ?Bluetooth disconnecting during a phone call when using Apple CarPlay®. ?Intermittent screen freezing. ?Navigation intermittently will not boot up. ?Home Screen Audio widget is blank after a Destination Assist call. ?Song, artist, or album data missing. ?Abnormal clock operation. ?Apple CarPlay® intermittently inoperative. ?Radio takes a long time to boot up. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
T-SB-0104-212022-01-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine Oil Pressure too low [Severe]). Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
T-SB-0103-212022-01-18. Service bulletin. ENGINE. TSB: Some 2020 ? 2022 model year Highlander Hybrid vehicle customers may express a concern of engine noise on acceleration from 0 ? 45 mph. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0094-212021-12-13. Service bulletin. STRUCTURE. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-SB-0019-21 Rev2021-12-13. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
T-SB-0095-20 Obs2021-11-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE October 14, 2021: This bulletin is now obsolete. Please see T-SB-0089-21.
T-SB-0089-212021-11-15. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.
T-TT-0578-19 Rev2021-11-15. Service bulletin. EQUIPMENT:ELECTRICAL. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0665-21 Rev2021-10-25. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. However, some drivers are continuing to drive after the low fuel light illuminates, causing them to potentially run out of fuel and be inconvenienced. NOTE: Highlander HV fuel gauge issues, such as, fuel gauge not reading full or tank capacity does not meet expectations DO NOT apply to 21TC05.
T-TT-0665-212021-10-25. Service bulletin. ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE. TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. However, some drivers are continuing to drive after the low fuel light illuminates, causing them to potentially run out of fuel and be inconvenienced. NOTE: Highlander HV fuel gauge issues, such as, fuel gauge not reading full or tank capacity does not meet expectations DO NOT apply to 21TC05.
T-TT-0663-212021-10-25. Service bulletin. LANE DEPARTURE; VISIBILITY. TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
T-SB-0080-19 Rev2021-09-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
T-SB-0019-21 Rev2021-09-13. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
T-TT-0659-21 Rev2021-09-13. Service bulletin. POWER TRAIN. TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
Toyota PRO21-UFR2021-06-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-TT-0611-20 Rev2021-06-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
T-SB-0025-212021-06-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.
T-PG007-012021-06-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Replacement vin plates.
T-PG002-912021-06-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Product general information.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.