Service bulletin T-SB-0019-21 Rev
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10201369 |
| Published by NHTSA | 2021-09-13 |
| Manufacturer's number | T-SB-0019-21 Rev |
| Manufacturer's date | 2021-07-09 |
| NHTSA component | EQUIPMENT:ELECTRICAL |
NHTSA's summary
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
Trouble codes named
B15DB
| TOYOTA HIGHLANDER | 2020, 2021 |
|---|---|
| TOYOTA HIGHLANDER HYBRID | 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA PRIUS | 2021 |
| TOYOTA PRIUS PRIME | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA RAV4 | 2020, 2021 |
| TOYOTA RAV4 HYBRID | 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA RAV4 PRIME | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA SIENNA HYBRID | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA TUNDRA | 2020, 2021 |
| TOYOTA VENZA HYBRID | 2021 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA redundant SIENNA | 2021 |
| TOYOTA redundant VENZA | 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V877000 | 2025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB010622 | 2024-04-01. Service bulletin. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. |
|---|---|
| 23TC08_TI_Publis | 2024-03-18. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR 23TC08 SKID CONTROL ECU REPROGRAM CERTAIN 2021 - 2023 MODEL YEAR VENZA HYBRID |
| TSB002620 | 2023-12-26. Service bulletin. TSB: All 2020 ? 2023 model year 4Runner, 2018 ? 2022 model year Sequoia, 2018 ? 2023 model year Tacoma, and 2018 ? 2021 model year Tundra vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Safety Sense (TSS) package. The PCS and DRCC systems are designed to help mitigate a potential collision and maintain a pre-determined traveling distance. It is recommended to disable the PCS and DRCC systems on vehicles that have been modified (ride height, oversized wheels/tires, brush bars, etc.) in a way that potentially disrupts the functionality of these systems. Vehicle owner?s written consent is required before performing the calibration to permanently disable the PCS and DRCC systems. Follow the Repair Procedure in this bulletin to disable the PCS and DRCC systems. |
| TSB003220 | 2023-10-16. Service bulletin. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
| T-SB-0057-18 | 2023-06-26. Service bulletin. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. |
| TSB000923 | 2023-05-01. Service bulletin. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions. |
| T-SB-0078-21 Rev | 2023-04-17. Service bulletin. TSB: Some 2021 ? 2022 model year Corolla and Corolla Hatchback and 2021 model year RAV4 vehicles may exhibit a Parking Brake Malfunction warning message on the Multi-information Display (MID) with Diagnostic Trouble Code (DTC) C059746 (Brake System Control Module ?A? Calibration / Parameter Memory Failure) present. This bulletin addresses DTC C059746 only, it may appear before or after completing the Repair Procedure in this bulletin. No other condition or DTC should be present. If there are additional DTCs, continue diagnosis using applicable Repair Manual before completing the Repair Procedure outlined in this service bulletin |
| T-SB-0078-21 Rev | 2023-04-17. Service bulletin. TSB: Some 2021 ? 2022 model year Corolla and Corolla Hatchback and 2021 model year RAV4 vehicles may exhibit a Parking Brake Malfunction warning message on the Multi-information Display (MID) with Diagnostic Trouble Code (DTC) C059746 (Brake System Control Module ?A? Calibration / Parameter Memory Failure) present. This bulletin addresses DTC C059746 only, it may appear before or after completing the Repair Procedure in this bulletin. No other condition or DTC should be present. If there are additional DTCs, continue diagnosis using applicable Repair Manual before completing the Repair Procedure outlined in this service bulletin |
| T-SB-0026-22 Obs | 2023-01-17. Service bulletin. OBSOLETE NOTICE December 21, 2022: This bulletin is now obsolete. Please see T-CP-22TE09-A510-D. |
| T-TT-0611-20 Rev | 2023-01-17. Service bulletin. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs. |