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Service bulletins for the 2017 Tesla Model X

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

117 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
ManualC2024-02-20. Service bulletin. EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
ManualQ2023-12-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
ManualK2023-12-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
DocumentationH2023-12-18. Service bulletin. EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
DocumentationB2023-12-18. Service bulletin. EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owner's Manual-32023-08-21. Service bulletin. EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Manual-22023-06-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
SB2139001R22022-05-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB22100012022-05-02. Service bulletin. AIR BAGS. On certain 2015-2020 Model X vehicles, the soldering of the connector tabs on the forward-facing camera(s) heater grid may not meet internal specifications, resulting in a small area of the windshield in front of the camera(s) to remain fogged in colder weather. The condition does not impact active safety features or windshield defogging and defrosting performance. The condition may cause certain Autopilot features to be limited or unavailable, which the customer is alerted to if trying to engage them.
SB2139001R22022-02-28. Service bulletin. STEERING. Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-21-12-0052021-11-08. Service bulletin. STRUCTURE. For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.
SB2139001R12021-11-08. Service bulletin. STEERING. Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-20-21-002 R32021-02-01. Service bulletin. EQUIPMENT. For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service.
SB-20-21-002 R22020-12-14. Service bulletin. EQUIPMENT. For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service. R2 updates first step of determine eligibility procedure.
SB-20-21-002 R12020-12-14. Service bulletin. EQUIPMENT. For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service. R1 updates determine eligibility procedure.
SB-20-21-0022020-12-14. Service bulletin. EQUIPMENT. For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service.
SB-20-32-0042020-07-06. Service bulletin. STEERING. Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
SB-20-17-004 R12020-05-11. Service bulletin. STRUCTURE. On certain Model X vehicles, the main front body harness might contact the RH front upper control arm.
SB-20-17-0042020-04-06. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION:FRONT:CONTROL ARM:UPPER ARM. On certain Model X vehicles, the main front body harness might contact the RH front upper control arm.
SB-20-12-0022020-04-06. Service bulletin. VISIBILITY; EQUIPMENT; LANE DEPARTURE; STRUCTURE:FRAME AND MEMBERS. On some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera. This condition might cause some Autopilot features to be temporarily unavailable until the condensation goes away, such as Auto Lane Change, Blind Spot Detection, and Lane Departure Warning.
SB-20-00-0012020-03-09. Service bulletin. ELECTRICAL SYSTEM. Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity (such as receiving future over-the-air software updates, accessing the mobile app and associated features, utilizing voice commands, receiving streaming media content, etc.), vehicles must be running software version 2019.40.2.3 or newer.
SB-18-17-010 R22020-02-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. On certain Model X vehicles, a plug in the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
SB-20-17-0012020-02-10. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed.
SB-19-17-0142020-01-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar. The noise is generally heard when it is very quiet in the cabin (the vehicle is in Park with climate control and media player off, etc.).
SB-19-39-001 R32020-01-06. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS. Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.