Service bulletins for the 2014 Subaru XV CrossTrek
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
304 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 15-201-16 | 2017-10-27. Service bulletin. STRUCTURE; EQUIPMENT. This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below. |
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| 15-193-16 | 2017-10-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems |
| 15-168-13R | 2017-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet. |
| 12-224-17R | 2017-09-14. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body. |
| 16-108-17 | 2017-09-14. Service bulletin. ENGINE AND ENGINE COOLING. In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately. |
| 16-107-17 | 2017-09-14. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference. |
| 07-119-17 | 2017-09-14. Service bulletin. EXTERIOR LIGHTING. This Service Information bulletin announces a production method change to the rear combination lamp assembly. The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens. |
| 06-55-16R | 2017-09-14. Service bulletin. EXTERIOR LIGHTING:BRAKE LIGHTS. This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs. |
| 02-168-17 | 2017-09-14. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE. This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound. |
| 02-166-17R | 2017-09-14. Service bulletin. ENGINE AND ENGINE COOLING. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration. |
| 12-206-16 | 2017-08-14. Service bulletin. SEATS. All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies. |
| 16-102-16 | 2017-08-14. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. |
| 02-166-17 | 2017-08-14. Service bulletin. ENGINE AND ENGINE COOLING. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. |
| 02-164-16 | 2017-08-14. Service bulletin. ENGINE AND ENGINE COOLING. This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability |
| 09-64-16 | 2017-08-14. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly. |
| 11-149-14R | 2017-03-07. Service bulletin. EQUIPMENT; ENGINE. REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION |
| 11-149-14R | 2017-03-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION |
| 11-149-14R | 2017-03-07. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION |
| HST | 2017-03-07. Service bulletin. EQUIPMENT. BY NOW, ALL DEALERSHIPS SHOULD HAVE RECEIVED SPECIAL TOOLS FOR THE XV CROSSTREK HYBRID. INCLUDED IN THIS PACKAGE ARE VARIOUS SIZES OF HIGH VOLTAGE INSULATION GLOVES AND LEATHER PROTECTION GLOVES. PLEASE READ AND UNDERSTAND THE DOCUMENTS LINKED BELOW, WHICH COVER: H PROPER GLOVE USAGE H GLOVE INSPECTION CRITERIA H GLOVE RECERTIFICATION INTERVALS H APPROVED GLOVE RECERTIFICATION FACILITIES HARD COPIES OF THE DOCUMENTS WILL ALSO BE MAILED TO DEALERSHIPS FOR RETENTION WITH THE HYBRID SAFETY KIT. CLICK THE LINKS BELOW TO READ ABOUT THE FOLLOWING TOPICS: *SAFETY GLOVE USE AND CARE INFORMATION* *HIGH VOLTAGE SAFETY GLOVE INFORMATION* QUESTIONS? CONTACT GARRICK GOH: GGOH@SUBARU.COM |
| IDCS | 2017-03-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THE RELEASE OF THE 2014 XV CROSSTREK HYBRID BRINGS WITH IT A GREAT DEAL OF NEW TECHNOLOGY AND INNOVATION. CHIEF AMONG THESE ARE START/ STOP AND EV MODE DRIVE OPERATIONS. THESE MODES OF DRIVING ARE NEW TO OUR CUSTOMERS AND AS A RESULT WILL UNDOUBTEDLY PROMPT SOME QUESTIONS ON THE SERVICE DRIVE. IN ORDER FOR TECHNICIANS AND SOA TO BETTER UNDERSTAND THESE INQUIRIES AND CUSTOMER COMMENTS, FHI HAS CREATED A HYBRID SPECIFIC INTERVIEW / DIAGNOSTIC CHECK SHEET. THIS THREE PAGE FORM COMBINES A CUSTOMER INTERVIEW FORM THAT THE SERVICE ADVISOR CAN USE TO GATHER THE FULL DETAILS OF ANY CUSTOMER CONCERN, A DIAGNOSTIC CHECK SHEET FOR THE TECHNICIAN TO USE TO DOCUMENT THEIR FINDINGS, AND AN APPENDIX OF REFERENCE INFORMATION FOR THE TECHNICIAN TO REFER TO DURING THIS DIAGNOSIS. THIS USEFUL TOOL IS FOUND ON SUBARUNET UNDER SERVICE >> FORMS. WE HIGHLY ENCOURAGE AND STRONGLY REQUEST THE COMPLETION OF THIS FORM ANYTIME A CUSTOMER PRESENTS WITH A CONCERN RELATED TO HYBRID SYSTEM OPERATION. SUBARU SERVICE MANAGERS AND DIRECTORS ARE REQUESTED TO REVIEW THIS AREA WITH ALL SERVICE ADVISORS AND TECHNICIANS AND IMPLEMENT APPROPRIATE PROCESSES TO ENSURE ITS COMPLETION ANYTIME A HYBRID OWNER PRESENTS WITH A CONCERN OR QUESTION REGARDING HYBRID DRIVE FUNCTIONS. |
| SQTA | 2017-03-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "THE “ALL-NEW” 2014 XV CROSSTREK HYBRID WILL SOON BE ARRIVING AT YOUR DEALERSHIP. BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHI’S JAPAN OFFICES AND MANUFACTURING FACILITIES. THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (E-QMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 XV CROSSTREK HYBRID DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE." |
| PB001262 | 2017-03-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. PLEASE REVIEW THE NEW HYBRID BATTERY AREA OF THE FIXED OPERATION POLICIES AND PROCEDURES MANUAL. THE MANUAL CAN BE FOUND AT SUBARUNET / FIXED OPS ] INVENTORY OPS / PARTS POLICIES AND PROCEDURES. THE NEW SECTION COVERS THE FOLLOWING AREAS RELATED TO THE NEW HYBRID BATTERY PN 82009FJ000 AND ASSOCIATED CORE PN 82009FJ000C1: - SAFETY PRECAUTIONS RELATED TO HANDLING A HYBRID BATTERY - PARTS ORDERING PROCEDURES AND GUIDELINES - CORE RETURN PROCEDURES FOR INTERNAL CUSTOMERS -CORE RETURN PROCEDURES FOR EXTERNAL CUSTOMERS - RETURNS / SHIPPING WEBSITE INSTRUCTIONS - PACKAGING INFORMATION SIMILAR INSTRUCTIONS CAN BE FOUND IN PART BULLETIN PB001262. PLEASE CONTACT THE PICS AT 1-800-PIC-PART, SHOULD YOU HAVE ANY QUESTIONS. |
| HYBIRDNTT | 2017-03-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 2014 XVCROSSTREK HYBRID NEW TECHNOLOGY TRAINING GUIDE |
| 16-97-15 | 2017-03-06. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY. THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT (MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT |
| 11-149-14 | 2017-03-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.