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Service bulletin PB001262

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094045
Published by NHTSA2017-03-07
Manufacturer's numberPB001262
Manufacturer's date2013-12-09
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

PLEASE REVIEW THE NEW HYBRID BATTERY AREA OF THE FIXED OPERATION POLICIES AND PROCEDURES MANUAL. THE MANUAL CAN BE FOUND AT SUBARUNET / FIXED OPS ] INVENTORY OPS / PARTS POLICIES AND PROCEDURES. THE NEW SECTION COVERS THE FOLLOWING AREAS RELATED TO THE NEW HYBRID BATTERY PN 82009FJ000 AND ASSOCIATED CORE PN 82009FJ000C1: - SAFETY PRECAUTIONS RELATED TO HANDLING A HYBRID BATTERY - PARTS ORDERING PROCEDURES AND GUIDELINES - CORE RETURN PROCEDURES FOR INTERNAL CUSTOMERS -CORE RETURN PROCEDURES FOR EXTERNAL CUSTOMERS - RETURNS / SHIPPING WEBSITE INSTRUCTIONS - PACKAGING INFORMATION SIMILAR INSTRUCTIONS CAN BE FOUND IN PART BULLETIN PB001262. PLEASE CONTACT THE PICS AT 1-800-PIC-PART, SHOULD YOU HAVE ANY QUESTIONS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
SUBARU XV CROSSTREK2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SOA821B5002023-04-24. Service bulletin. Effective immediately, the Stop / Start battery used in the 2014 & 2015 Crosstrek Hybrid models should be ordered through the Interstate Battery program under PN SOA821B500.
07-82-14R2016-12-28. Service bulletin. REPROGRAMMING FILE AVAILABILITY FOR DTCS P0CDD AND P0A3F
PM012016-11-18. Service bulletin. PARTS MEMO - ATTN: ALL PARTS AND SERVICE MANAGERS - STOP /START BATTERY PN SOA821B500
07-85-142016-05-23. Service bulletin. MEASUREMENT OF “DARK CURRENT” (PARASITIC BATTERY DRAW)
SOA821B5002016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07-82-14R2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.