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Service bulletin SOA821B500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10068291
Published by NHTSA2016-05-23
Manufacturer's numberSOA821B500
Manufacturer's date2014-06-03
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
SUBARU XV CROSSTREK2015
SUBARU XV CROSSTREK HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SOA821B5002023-04-24. Service bulletin. Effective immediately, the Stop / Start battery used in the 2014 & 2015 Crosstrek Hybrid models should be ordered through the Interstate Battery program under PN SOA821B500.
PB0012622017-03-07. Service bulletin. PLEASE REVIEW THE NEW HYBRID BATTERY AREA OF THE FIXED OPERATION POLICIES AND PROCEDURES MANUAL. THE MANUAL CAN BE FOUND AT SUBARUNET / FIXED OPS ] INVENTORY OPS / PARTS POLICIES AND PROCEDURES. THE NEW SECTION COVERS THE FOLLOWING AREAS RELATED TO THE NEW HYBRID BATTERY PN 82009FJ000 AND ASSOCIATED CORE PN 82009FJ000C1: - SAFETY PRECAUTIONS RELATED TO HANDLING A HYBRID BATTERY - PARTS ORDERING PROCEDURES AND GUIDELINES - CORE RETURN PROCEDURES FOR INTERNAL CUSTOMERS -CORE RETURN PROCEDURES FOR EXTERNAL CUSTOMERS - RETURNS / SHIPPING WEBSITE INSTRUCTIONS - PACKAGING INFORMATION SIMILAR INSTRUCTIONS CAN BE FOUND IN PART BULLETIN PB001262. PLEASE CONTACT THE PICS AT 1-800-PIC-PART, SHOULD YOU HAVE ANY QUESTIONS.
07-82-14R2016-12-28. Service bulletin. REPROGRAMMING FILE AVAILABILITY FOR DTCS P0CDD AND P0A3F
PM012016-11-18. Service bulletin. PARTS MEMO - ATTN: ALL PARTS AND SERVICE MANAGERS - STOP /START BATTERY PN SOA821B500
07-85-142016-05-23. Service bulletin. MEASUREMENT OF “DARK CURRENT” (PARASITIC BATTERY DRAW)
07-82-14R2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.