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Service bulletins for the 2020 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

762 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S20080001942021-03-01. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT. The Doors Will Not Unlock Using The Fob After A Remote Start Event
90043342021-03-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
24-001-202020-12-28. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
W39 Combo Rev12020-12-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification W39 Bed Step
S20210000062020-12-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT. Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
24-001-202020-12-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
08-101-202020-12-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
W39 Combo Rev12020-12-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:MECHANICAL. Customer Satisfaction Notification W39 Bed Step
S20210000062020-12-21. Service bulletin. EQUIPMENT; POWER TRAIN:MANUAL TRANSMISSION. Transmission Slip/Flare During Shifts With No Diagnostic Trouble Codes (DTCs) Set. Manual Drive Learn Procedure.
S20080001722020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
18-060-20 REV. A2020-11-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE; FUEL SYSTEM, GASOLINE. 6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
08-094-202020-11-30. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); EQUIPMENT. Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
688512020-11-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Safety Recall W44 Bed Step Updated Dealer Instructions
S20100000012020-11-30. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Customer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
S20080001512020-11-30. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
90043122020-11-30. Service bulletin. POWER TRAIN; EQUIPMENT. TRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08-048-20 REV. A2020-10-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
S20080001412020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Shows Incorrect Location
S1908000022 Rev.2020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). (Revision A) Navigation Search Feature Does Not Work
90042982020-10-26. Service bulletin. ENGINE; EQUIPMENT. Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to specification when installing. If no cracks are found around the mounting holes, the intake manifold is OK to re-install during re-assembly using NEW mounting bolts p/n 06510314AA or later and torquing to specification.
18-048-20 REV. A2020-09-28. Service bulletin. FUEL SYSTEM, DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; ENGINE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
W18 Combo2020-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:MECHANICAL; STRUCTURE:FRAME AND MEMBERS. Customer Satisfaction Notification W18 Front Tow Hooks
W51 Combo2020-09-28. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING. Customer Satisfaction Notification W51 Steering Gear
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.