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Service bulletin 24-001-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10184775
Published by NHTSA2020-12-28
Manufacturer's number24-001-20
Manufacturer's date2020-11-25
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
RAM 15002019, 2020
RAM 25002019, 2020
RAM 35002019, 2020
RAM 45002019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V0510002019-01-24. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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