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Service bulletins for the 2023 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

356 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
985992024-06-17. Other. SERVICE BRAKES. MODULE - ANTI-LOCK BRAKE SYSTEM
S228A000005 REV.D2024-06-17. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S1625000004 REV.A2024-06-05. Service bulletin. ENGINE; UNKNOWN OR OTHER. On Board Diagnosis (OBD) Monitor Readiness Information
S24180000092024-06-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Malfunction Indicator Lamp (MIL) Illumination. One Or More Exhaust Temperature Sensor (EGT) Diagnostic Trouble Codes (DTCs), Set.
S1908000050 REV.A2024-06-05. Service bulletin. ELECTRICAL SYSTEM. Checking Radio Software Level On A VP2 Radio
S24030000012024-06-05. Service bulletin. POWER TRAIN. Rear Axle Differential Fluid Level Appears Low
S2408000015 REV.B2024-06-04. Service bulletin. ELECTRICAL SYSTEM. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
S238A000026 REV.A2024-06-04. Service bulletin. ELECTRICAL SYSTEM. "Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
9100338REV12024-06-04. Service bulletin. ENGINE. "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
983232024-05-31. Other. ELECTRICAL SYSTEM. MODULE - TELEMATICS
983542024-05-31. Other. ENGINE. Valve - EGR
981712024-05-31. Other. ENGINE; ELECTRICAL SYSTEM. MODULE - ENGINE CONTROLLER
981052024-05-16. Other. STRUCTURE:BODY. DAMPER - STRUT
979602024-05-16. Other. STEERING. MODULE - STEERING CONTROL
08023242024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.
0800624A2024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
23003242024-03-18. Service bulletin. STRUCTURE. Instrument Panel Delamination The customer may experience the following: ? Visible bubbling/delamination on the instrument panel base panel (cover). Inspect for visible bubbling/delamination on the instrument panel base panel. If bubbling/delamination is present, replace the base panel.
21002242024-03-18. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Control Module (TCM) Updates Customers may experience one or more of the following: ? "Service Transmission" message in the Instrument Cluster panel (IPC). ? Erratic shift bump felt/heard. ? Transmission stuck in seventh gear. ? Inability to accelerate. ? Not enough power to tow. This bulletin involves reprogramming the TCM with the latest available software.
S24080000082024-03-18. Service bulletin. VISIBILITY/WIPER. Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
S14080003842024-03-18. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
91003012024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
91002642024-01-16. Service bulletin. ENGINE AND ENGINE COOLING. PSU Oil Pump Assy
08190232024-01-16. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; PARKING BRAKE; TRAILER HITCHES. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM® station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f
08244232024-01-16. Service bulletin. BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from
946842024-01-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Transportation Bulletin T-23-01 Dealer Cleaning Program - 2023 - 2024 RAM Trucks - DJ, D2, DF, DD, DP, DS Models (Mexico RAM Built Trucks Only)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.