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Service bulletins for the 2013 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

490 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
08-028-172018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
25-001-172018-06-11. Service bulletin. FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
D-17-122018-06-11. Service bulletin. EQUIPMENT. Shop Certification Program Guidelines
D-17-112018-06-11. Service bulletin. EQUIPMENT. Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
D-17-082018-06-11. Service bulletin. EQUIPMENT. Essential Flash Management
D-16-28 Rev. A2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
311152018-06-11. Service bulletin. EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS. Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
311272018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP; FUEL SYSTEM, GASOLINE. Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
310562018-06-11. Service bulletin. EQUIPMENT; SEATS. Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
309482018-06-11. Service bulletin. EQUIPMENT; INTERIOR LIGHTING. Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
307312018-06-11. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING. 04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
309282018-06-11. Service bulletin. VISIBILITY:WINDSHIELD. 55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
308652018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
306572018-06-11. Service bulletin. ELECTRICAL SYSTEM. R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
90036942018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
90036812018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036872018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
68277402A2018-06-11. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
18-030-14 REV. B2018-06-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201- P0206 - Fuel Injector X Circuit/Open P049D- EGR Control Position Exceeding Learning Limit P0711- Transmission Temperature Sensor Performance P0712- Transmission Temperature Sensor Low P0713- Transmission Temperature Sensor High P0714- Transmission Temperature Sensor Intermittent P0740- TCC Out Of Range P0869- Line Pressure High P0933- Hydraulic Pressure Sensor Range/Performance P0934- Line Pressure Sensor Circuit Low P0935- Line Pressure Sensor Circuit High P1775- Solenoid Switch Valve Latched In TCC Position P1776- Solenoid Switch Valve Latched In LR Position U0100- Lost Communication With ECM/PCM U0002- CAN C Bus Off performance - Bus Off U110E- Lost Ambient Temperature Message.The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: U1A24- Lost Communication With Ammonia Sensor.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017- Control Module Timer/Clock Performance P026B- Injection Timing Performance P0128- Thermostat Rationality. In cold ambient temperatures P0087- Fuel Rail Pressure Too Low P2281- Air Leak Between MAF and Throttle Body U1421- Implausible Ignition Key Off Time Received P026A- Charge Air Cooler Efficiency Below Threshold P04DB - Crankcase Ventilation System Disconnected P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor 1 P0562 - Battery Voltage Low P0604 - Internal Control Module RAM Error P1451 - Diesel Particulate Filter
14-001-14 REV. B2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM).
18-001-14 REV. A2018-06-11. Service bulletin. POWER TRAIN. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: * P0456 - Evap System Small Leak In addition, the following software enhancements are available for D2, DJ, and DD vehicles equipped with a 5.7L engine (sales code EZC) * Transmission torque management enhancement when shifting from drive to reverse. * Additional powertrain enhancements to the intake manifold Short Runner Valve (SRV) system. * Additional powertrain enhancements for block heater applications (sales code NHK).
18-030-14 REV. A2018-06-11. Service bulletin. POWER TRAIN. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These Faults Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: * P0201 - P0206 - Fuel Injector X Circuit/Open. * P049D - EGR Control Position Exceeding Learning Limit. * P0711 - Transmission Temperature Sensor Performance. * P0712 - Transmission Temperature Sensor Low. * P0713 - Transmission Temperature Sensor High. * P0714 - Transmission Temperature Sensor Intermittent. * P0740 - TCC Out Of Range. * P0869 - Line Pressure High. * P0933 - Hydraulic Pressure Sensor Range/Performance. * P0934 - Line Pressure Sensor Circuit Low. * P0935 - Line Pressure Sensor Circuit High. * P1775 - Solenoid Switch Valve Latched In TCC Position. * P1776 - Solenoid Switch Valve Latched In LR Position. * U0100 - Lost Communication With ECM/PCM. * U0002 - CAN C Bus Off performance - Bus Off. * U110E - Lost Ambient Temperature Message. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: * U1A24 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: * P026B - Injection Timing Performance. * P0128 - Thermostat Rationality. In cold ambient temperatures. * P0087 - Fuel Rail Pressure Too Low. * P2281 - Air Leak Between MAF and Throttle Body. * U3017 - Control Module Timer/Clock Performance. * U1421 - Implausible Ignition Key Off Time Received. * P026A - Charge Air Cooler Efficiency Below Threshold. * P04DB - Crankcase Ventilation System Disconnected. * P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor
18-010-14 REV. A2018-06-11. Service bulletin. FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE
08-097-142018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
68302824A$2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.