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Service bulletins for the 2017 Porsche Cayenne

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

587 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
122-P7P6D-082018-08-20. Service bulletin. ENGINE. Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog.
122-B9L7S-072018-08-06. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in spontaneous triggering of the alarm system.
122-R9H5B-072018-08-06. Service bulletin. ENGINE; EQUIPMENT ADAPTIVE/MOBILITY. Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
122-P5G7U-072018-08-06. Service bulletin. ELECTRICAL SYSTEM:WIRING; ENGINE. Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
122-B9L7S-072018-07-30. Service bulletin. ELECTRICAL SYSTEM. Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in spontaneous triggering of the alarm system.
122-R9H5B-072018-07-30. Service bulletin. ENGINE. Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.
122-P5G7U-072018-07-30. Service bulletin. FUEL SYSTEM, GASOLINE. Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.
122-B9V4V-062018-06-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has reduced vehicle downtime and repeat repairs substantially.
122-F4U4P-042018-04-23. Service bulletin. ELECTRICAL SYSTEM. Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.
122-A5L9U-042018-04-23. Service bulletin. FUEL SYSTEM, GASOLINE. Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump area,
122-B6P3D-032018-03-13. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event of a customer complaint, use PIWIS Tester III with software 36.400.020 (or higher) installed to: ? re-program and code the Tiptronic control unit via "Automatic programming" and ? reset the adaptation values.
122-A6Z3V-032018-03-13. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the condition of the intake valves and portsmust be checked before doing any other work. If the check shows that the intake valves and intake ports have carbon deposits and are dirty, they must be cleaned using the VAS 294 011 - cleaning unit. There should be no need to replace the components. Date of Introduction: The VAS 294 011 - cleaning unit can be ordered immediately for dealers. Remedial Action: The VAS 294 011 - cleaning unit is used for cleaning carboned-up intake valves and intake ports. Compressed air is used to spray a special granulatemixture into the intake port,where it loosens and removes carbon build-up. The dirty granulate is extracted during spraying using an industrial vacuum cleaner.
122-M3B5L-032018-03-13. Service bulletin. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-storey car park can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.
122-J8L7U-032018-03-13. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: New guided fault finding appears in PIWIS tester version 37.000 and higher. Please follow the instructions given in this resource before proceeding with the information in this ATI.
122-E9N4X-012018-01-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Optimized software for Porsche Communication Management (PCM) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for vehicles manufactured before the date of introduction. Action Required: ? Update PCM software using an SD card ? Re-code the PCM using PIWIS Tester test software version 34.800.030 (or higher
122-T7Y5Q-122017-12-14. Service bulletin. ELECTRICAL SYSTEM. Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charger (sometimes referred to as a power supply). However, you may experience ECU programming and coding issues if the chosen battery charger has insufficient power. Many workshop manuals currently advise use of a battery charger with a 40 or 70 A current rating. However, with the increasing current requirements of modern Porsche vehicles, we recommend a battery charger capable of producing a minimum current of 90 A.
122-N6B7V-122017-12-14. Service bulletin. STEERING. Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: * Activate the Start/Stop function and * deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). * A multi-story parking garage can be useful for acoustic reverberation. * On a straight stretch * from speeds less than 10mph (20 km/h) * brake the vehicle to a standstill. * The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.
122-F3H8X-112017-12-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-voltage battery is very low and also if the battery is not sufficiently charged while driving.
122-N9F6H-012017-12-14. Service bulletin. EQUIPMENT:ELECTRICAL. Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.
122-L6Q4X-012017-12-14. Service bulletin. ENGINE AND ENGINE COOLING. Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the throttle housing. Date of Introduction: The optimized throttle housing with insulation has been installed during production since August 24, 2016.
122-D2Y3E-012017-12-14. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be diagnosed if the inner part of the manifold is damaged.
122-H9J9F-102017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect services activation.
122-Z6W8C-072017-10-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries
122-Y6R5S-072017-10-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.
122-S5L3F-072017-10-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.