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Service bulletins for the 2024 Polestar Polestar 2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

83 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
358882024-07-01. Service bulletin. UNKNOWN OR OTHER. This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.
36569.4.02024-05-21. Service bulletin. UNKNOWN OR OTHER. This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.
36930.1.02024-05-13. Service bulletin. UNKNOWN OR OTHER. This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service
36763.2.02024-05-02. Service bulletin. EQUIPMENT. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
36763.2.02024-04-18. Service bulletin. EQUIPMENT. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
35563.3.02024-04-10. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
36694.4.02024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
36876.1.12024-03-13. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
36418.3.02024-02-27. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
36851.2.02024-02-19. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
36829.1.02024-02-05. Service bulletin. BACK OVER PREVENTION:SOFTWARE. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
36819.1.02024-01-25. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
36527.5.02024-01-25. Service bulletin. SUSPENSION. This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
SMB00043P2024-01-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Polestar 2 Updates.
36779.1.02023-11-18. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy
36518.5.02023-11-16. Service bulletin. TRAILER HITCHES; BACK OVER PREVENTION:SOFTWARE. This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
36577.5.02023-11-16. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Software Update Fails and VIDA Can’t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.
36577.5.02023-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
36604.2.02023-11-01. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.
36604.2.02023-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This is a Technical Journal: Digital Key, intermittent function. Perform software download.
36756.1.02023-10-29. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
36527.3.02023-10-24. Service bulletin. SUSPENSION. This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.
36694.2.02023-10-05. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Searching for GPS Message in DIM / CSD
S102392023-07-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SERVICE ACTION S10239 DESCRIPTION.
PB85-S102392023-07-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SERVICE ACTION S10239 DESCRIPTION.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.