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Service bulletins for the 2020 Peterbilt 384

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

19 on file from NHTSA, as of 2026-10-19.

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By component

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
51-0132022-03-04. Service bulletin. EQUIPMENT. Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.
02-1602021-03-10. Service bulletin. VISIBILITY; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER. Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
13-0552020-11-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SERVICE BRAKES, AIR. Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles built between January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom of the frame rail.
14-0272020-10-06. Service bulletin. STRUCTURE; EQUIPMENT. Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners.
02-1582020-09-03. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.
32-0162020-04-03. Service bulletin. EQUIPMENT. Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.