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Service bulletins for the 2020 Nissan Versa

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

130 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
NTB19-042b2021-03-06. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:WINDSHIELD; FORWARD COLLISION AVOIDANCE. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-0092021-02-06. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. DTC B12A3-72 FOR FUEL PUMP RELAY STUCK OPEN SERVICE INFORMATION DTC B12A3-72 (Fuel Pump Relay Stuck Open) may be stored when the IPDM monitor circuit internally sees 0V to ground at pin #46. This is caused by an internal short to ground in the IPDM or one of the IPDM fuses listed below is open. If B12A3-72 is current or reoccurs after erasing DTCs, inspect the model specific fuse first. If the fuse is not open replace the IPDM. • Altima – Fuse # 58 (page 2) • Kicks – Fuse # 54 (page 3) • Versa – Fuse # 61 (page 4) For additional IPDM diagnostic information refer to the Electronic Service Manual (ESM): Section ELECTRICAL & POWER CONTROL > POWER CONTROL SYSTEM > IPDM E/R. See model specific fuse locations starting on page 2.
NTB20-080a2021-02-06. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY, below. Please discard previous versions of this bulletin.
NTB20-016c2021-02-06. Service bulletin. ELECTRICAL SYSTEM. RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB18-042b2021-02-06. Service bulletin. STRUCTURE. KICKS, LEAF, SENTRA AND VERSA; FRONT DOOR WILL NOT OPEN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PM965 2020-21 Ve2021-01-09. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING; EQUIPMENT. Front Turn Signal Lamp Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect both front turn signal lamp bulbs and, if necessary, replace them on 3,251 specific model year 2020 -2021 Versa vehicles identified in Service Comm. Due to a supplier concern that has since been resolved, the installed front turn signal bulbs may have durability issues that could cause them to not perform to specification. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PM965 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect the turn signal lamp bulb and, if necessary, remedy any vehicles affected by this quality action. •Parts may be ordered via normal parts ordering system beginning January 04, 2020. 3.The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm. Dealer Responsibility It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
NTB20-016b2020-12-09. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042a2020-12-09. Service bulletin. LANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PM963 2020 Kicks2020-12-09. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM; POWER TRAIN. Continuously Variable Transmission (CVT) Replacement Dealer Announcement: Nissan is conducting a dealer inventory quality action to replace the Continuously Variable Transmission (CVT) on nine (9) 2020 Nissan Kicks vehicles and two (2) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the installed CVT in the subject vehicles may not meet specification. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM963 •New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2.Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action. •If an affected vehicle was previously traded, this information should be forwarded to the new dealer. 3.Use the Electronic Service Manual (ESM) to replace the Continuously Variable Transmission (CVT) prior to offering the vehicle for sale. •Parts will be orderable via normal ordering process beginning the first week of December. NOTE: Parts replaced under this campaign activity will be collected. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.
NTB20-0802020-12-09. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below: • Stability improvements and “bug” fixes. • Android Auto skips while playing music. Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The update-software only needs to be downloaded once and then can then be used on multiple vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
NTB20-066a2020-11-09. Service bulletin. LANE DEPARTURE; VEHICLE SPEED CONTROL. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-0662020-10-08. Service bulletin. LANE DEPARTURE; ELECTRICAL SYSTEM. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. • For all other models/model years, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. • Refer to the ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).
NTB20-046c2020-09-11. Service bulletin. ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-046b2020-09-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS. VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-040d2020-09-11. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT. DTC P0741/4/6, P0776, P0841, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-016a2020-06-10. Service bulletin. ELECTRICAL SYSTEM. RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-0312020-05-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. KICKS AND VERSA SEDAN; INTELLIGENT KEY ERROR MESSAGE DISPLAYS AND DTC B2602 STORED IF YOU CONFIRM The Vehicle Information Display shows the message “Intelligent Key System Error” And DTC B2602 is found stored. NOTE: This incident usually occurs while driving the vehicle. ACTION Replace the Intelligent Key unit. • - If the vehicle’s current Intelligent Key unit part number is 285E1-5RB3A, replace it with 285E1-5EA0A. • - If the vehicle’s current Intelligent Key unit part number is 285E1-5RA6A, replace it with 285E1-5EA5A.
NTB19-040c2020-04-30. Service bulletin. POWER TRAIN. MIL ON WITH DTC P0741, P0744, P0746, P0776, P0841, P0965, P2857, P2858, P2859, AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PM941 2020 Versa2020-04-09. Service bulletin. VISIBILITY. Inside Rearview Mirror Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action on 2,732 MY2020 Versa (N18) vehicles identified in Service Comm to inspect the adhesion of the inside rearview mirror attachment and, if necessary, replace the windshield if the mirror detaches during inspection. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM941 • - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by this quality action: • - If the mirror and mounting plate does not detach from the windshield, during inspection, no repair is needed. • - If the inspection result is “NG” (inside rearview mirror and mounting plate detaches): • - Replace the windshield and aim the front camera unit using the procedure outlined in the Electronic Service Manual (ESM). • - Once vehicles have been inspected and, if necessary, remedied dealers may submit the applicable warranty claim for the action performed and the vehicle can be released for sale.
NTB20-0162020-04-08. Service bulletin. EQUIPMENT:ELECTRICAL. RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE IF YOU CONFIRM The radio intermittently reboots while audio is played from a Bluetooth® connected iPhone. ACTION 1. Confirm the AV control unit software version. 2. Update the AV control unit software, if applicable.
PM938 2020 Versa2020-03-07. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. Rear Combination Lamps ***** Quality Action Summary ***** Nissan is conducting a quality action to clean and inspect the right and left rear combination lamps and, if necessary, replace the right, left, or both rear combination lamps (if crack is present) on specific MY2020 Versa vehicles identified in SERVICE COMM and National Service History – Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. Chemical residue from the temporary exterior finish protection chemical used during handling, transportation, and storage could cause the combination lamps to crack. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History – Open Campaign I.D. PM938. • - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to clean, inspect and, if necessary, remedy any vehicles affected by this quality action prior to sale to ensure customer satisfaction. 3. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.
PM931 - Dealer I2020-03-07. Service bulletin. EQUIPMENT. PM931 - Dealer Inventory as of 2.20.2020
EXPIRATION NOTIF2020-03-07. Service bulletin. EQUIPMENT. American Automobile Labeling Act (AALA) Labels – EXPIRATION NOTICE UPDATE February 21, 2020 Please discard earlier versions of this bulletin. Nissan announced the following quality action in October 2019. Service Comm will de-activate PM931 and PC713 on any un-remedied VINs on February 28, 2020. Nissan is still requesting that dealers apply the replacement label on any affected vehicles prior to sale. Please use the VIN list supplied with this announcement to identify applicable vehicles.
PM939 2020 Versa2020-03-07. Service bulletin. FUEL SYSTEM, GASOLINE. MY20 Versa Quality Hold ***** Dealer Announcement ***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on eighteen (18) specific MY2020 Versa (N18) vehicles in dealer inventory. The fuel tank may not meet Nissan design specifications. Nissan engineering is investigating this potential issue and will provide the appropriate field action as quickly as possible. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PM939 • - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Hold. 3. Nissan will provide an updated status, to include next steps, no later than the week ending February 28, 2020. Thank you for your prompt attention to this matter.
NTB19-1182020-01-09. Service bulletin. ELECTRICAL SYSTEM. ALTIMA, KICKS AND VERSA SEDAN; MIL ON WITH DTC B26FE IF YOU CONFIRM • A “Key System Error” message is displayed on the combination meter, And • DTC B26FE (IPDM - KEY SYSTEM ERROR) is stored in the BCM. ACTION 1. Disconnect the main power harness connector from the IPDM (E16 for Altima and E42 for Kicks and Versa Sedan). • - See Figure 1, Figure 2 and Figure 3 on the next page for IPDM main power harness connector locations. 2. Wait at least 20 seconds. 3. Reconnect the main power harness connector to the IPDM. 4. Confirm that the DTC is now past, and then erase the DTC. If the DTC will not erase, refer to the Electronic Service Manual for additional diagnostic information.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.