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Service bulletin NTB20-016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173555
Published by NHTSA2020-04-08
Manufacturer's numberNTB20-016
Manufacturer's date2020-03-09
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE IF YOU CONFIRM The radio intermittently reboots while audio is played from a Bluetooth® connected iPhone. ACTION 1. Confirm the AV control unit software version. 2. Update the AV control unit software, if applicable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
NISSAN KICKS2018, 2019, 2020
NISSAN SENTRA2018, 2019
NISSAN VERSA2018, 2019, 2020
NISSAN VERSA NOTE2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB23-018G2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB24-0022024-02-08. Service bulletin. DTCS C1B53-04 AND/OR C1B54-04 STORED IN THE ADAS CONTROL MODULE IF YOU CONFIRM DTCs C1B53-04 for “SIDE RDR R MALF” and/or C1B54-04 for “SIDE RDR L MALF” are stored as CURRENT in the ADAS Control Module. AND The ESM diagnosis leads to Side Radar Sensor replacement. ACTION If replacing one or more affected Side Radar Sensor(s), refer to the SERVICE PROCEDURE in this bulletin to apply a strip of foam around each of the Side Radar Sensors before reinstalling the rear bumper fascia. HINT: This bulletin does not cover the diagnosis or replacement of the Side Radar Sensors.
NTB23-018F2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB22-033C2024-02-08. Service bulletin. CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
NTB20-080D2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
NTB23-018E2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-080C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.
NTB20-045B2023-05-05. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Discard all previous versions of this bulletin.