Service bulletin PM963 2020 Kicks

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10183981
Published by NHTSA	2020-12-09
Manufacturer's number	PM963 2020 Kicks
Manufacturer's date	2020-11-21
NHTSA component	EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

Continuously Variable Transmission (CVT) Replacement Dealer Announcement: Nissan is conducting a dealer inventory quality action to replace the Continuously Variable Transmission (CVT) on nine (9) 2020 Nissan Kicks vehicles and two (2) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the installed CVT in the subject vehicles may not meet specification. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PM963 •New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2.Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action. •If an affected vehicle was previously traded, this information should be forwarded to the new dealer. 3.Use the Electronic Service Manual (ESM) to replace the Continuously Variable Transmission (CVT) prior to offering the vehicle for sale. •Parts will be orderable via normal ordering process beginning the first week of December. NOTE: Parts replaced under this campaign activity will be collected. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals, Transmission and driveline

Vehicles listed
NISSAN KICKS	2020
NISSAN VERSA	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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